Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber VanTassell

Auburn

Summary

Compassionate Youth Care Professional recognized for the ability to complete tasks efficiently and with high productivity. Skilled in behavior management, crisis intervention, and developmental monitoring. Excel in communication, empathy, and problem-solving, ensuring positive outcomes in challenging situations. Compassionate Youth Care Professional with experience in providing emotional support, guidance and supervision to at-risk youth. Strengths include behavior management skills, crisis intervention techniques and exceptional interpersonal communication abilities. Demonstrated impact in previous roles through development of individualized care plans which fostered positive change in young individuals' behaviors and attitudes. Compassionate professional with several years of experience in settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness. Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Overview

23
23
years of professional experience

Work History

Youth Care Professional

Hillside Children's Center
Auburn
08.2023 - Current
  • Supported youth in daily activities and personal development.
  • Assisted in maintaining a safe and nurturing environment for clients.
  • Documented observations of youth behavior and progress regularly.
  • Attended training sessions to learn best practices in youth care.
  • Encouraged positive social skills development through role modeling and guidance.
  • Provided emotional support to clients during difficult times while maintaining professional boundaries.

Direct Support Professional

Liberty Resources
Syracuse
02.2020 - 07.2023
  • Assisted clients with daily living activities and personal care routines.
  • Developed individualized support plans tailored to client needs and preferences.
  • Coordinated recreational activities to promote social interaction and engagement.
  • Monitored client behavior and documented changes in health or emotional status.
  • Communicated effectively with families and healthcare providers regarding client progress.
  • Ensured a safe environment by following health and safety protocols consistently.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in learning and developing new skills.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Attendant

Colonial Laundromats
Auburn
03.2019 - 02.2020
  • Assisted customers with laundry services and equipment usage.
  • Maintained cleanliness and organization of laundromat facilities.
  • Operated washing machines and dryers effectively for customer satisfaction.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Restocked supplies for laundry products and vending machines regularly.
  • Monitored equipment performance and reported issues to management.
  • Greeted customers, answered their questions and provided them with assistance.
  • Cleaned work areas and equipment at the end of each shift.
  • Interacted positively with guests and coworkers to build professional relationships.
  • Monitored main areas to replenish inventory items when supplies ran low.
  • Eliminated safety hazards, removed soiled items, and collected trash from customer areas.

Apparel Associate

Walmart
Auburn
01.2018 - 02.2019
  • Assisted customers in locating apparel items throughout the store.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Maintained inventory accuracy through regular stock checks and updates.
  • Provided exceptional customer service by addressing inquiries and concerns promptly.
  • Ensured cleanliness and organization of the apparel department at all times.
  • Participated in training new associates on store policies and procedures.
  • Maintained a clean and organized work area at all times.
  • Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
  • Assisted customers with selecting apparel items that suited their needs and preferences.
  • Offered additional assistance when necessary to help increase overall customer satisfaction ratings.
  • Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.

Daycare Provider

Self Employed
Auburn
01.2017 - 12.2018
  • Developed engaging lesson plans for children's daily activities and learning.
  • Supervised children during playtime, ensuring safety and positive interactions.
  • Communicated regularly with parents about child progress and daily experiences.
  • Organized creative arts and crafts projects to foster creativity and fine motor skills.
  • Maintained a clean and organized environment for children's comfort and health.
  • Implemented routines to promote structure and consistency in children's daily activities.
  • Assisted children with meals, encouraging healthy eating habits and social skills.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
  • Assisted in potty training children while providing positive reinforcement when successful.

Secretary

Jackson Hewitt
Auburn
12.2016 - 12.2017
  • Managed daily office operations and ensured smooth workflow.
  • Prepared and organized documents for internal and external communication.
  • Handled incoming calls and directed them to appropriate personnel.
  • Maintained filing systems and ensured document retrieval efficiency.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Greeted visitors and directed to appropriate location or person.

Housekeeper

Inn at the fingerlakes
Auburn
01.2003 - 02.2006
  • Maintained cleanliness of guest rooms and common areas throughout the inn.
  • Managed laundry services, ensuring fresh linens for guest accommodations.
  • Restocked supplies and toiletries in bathrooms and guest rooms daily.
  • Collaborated with team members to ensure efficient housekeeping operations.
  • Assisted in deep cleaning tasks during off-peak times for thorough upkeep.
  • Reported maintenance issues promptly to ensure guest comfort and satisfaction.
  • Followed safety protocols while using cleaning chemicals and equipment properly.
  • Engaged with guests courteously, addressing any housekeeping requests or concerns.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Responded to requests from guests regarding housekeeping needs.

Education

GED -

Cayuga-Onondaga Boces(National External Program)
Auburn
10-2019

Skills

  • Behavior management
  • Individual support planning
  • Crisis intervention
  • Documentation accuracy
  • Recreational coordination
  • Client advocacy
  • Family communication
  • Emotional intelligence
  • Conflict resolution
  • Active listening
  • Positive reinforcement
  • Goal setting assistance
  • Child development
  • Youth supervision
  • Life skills teaching
  • Mandated reporting
  • Relationship building

Timeline

Youth Care Professional

Hillside Children's Center
08.2023 - Current

Direct Support Professional

Liberty Resources
02.2020 - 07.2023

Attendant

Colonial Laundromats
03.2019 - 02.2020

Apparel Associate

Walmart
01.2018 - 02.2019

Daycare Provider

Self Employed
01.2017 - 12.2018

Secretary

Jackson Hewitt
12.2016 - 12.2017

Housekeeper

Inn at the fingerlakes
01.2003 - 02.2006

GED -

Cayuga-Onondaga Boces(National External Program)