Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Hi, I’m
Amber Vinson
Lexington Park,MD
Summary
Overview
18
years of professional experience
1
Certification
Work History
First TransitCapitol Heights, MD
Operator
12.2020 - 02.2021
Job overview
- Provide excellent customer service to customers to meet their needs
- Arrive on time to pick up and drop clients to and from their destination
- Use GPS systems
- Follow safety rules to ensure day to day is safe
- Complete logs of each client
- Drive company 11”-foot van/truck
- Perform daily vehicle inspections to ensure safe trips
Wiggins and associatesHyattsville, MD
Medical Receptionist
06.2016 - 08.2019
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintain office inventory and equipment by placing and expediting orders for supplies.
Hire OneWashington, DC
Concierge
05.2015 - 03.2019
Job overview
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Arranged for transportation to and from airport, train station and events for visitors.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Defense Commissary AgencyAndrews Air Force Base, MD
Sales Store Clerk
01.2013 - 03.2016
Job overview
- Operates an electronic checkout system, make changes, and verifies change fund amount
- Manages the self-check-out registers assisting customers in the correct processing of their purchases
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
Downtown LockeroomWashington, DC
Associate
10.2012 - 05.2015
Job overview
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Achieved perfect attendance and on-time record.
- Prepared merchandise for sales floor by pricing or tagging.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Educated associates on market trends and stayed up-to-date on forecasts.
Fallkill Creek ProjectPoughkeepsie, NY
Construction Laborer
08.2012 - 09.2012
Job overview
- Clean up debris out of a creek
- Lift more than 60lbs a day
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
The Children’s’ HomePoughkeepsie, NY
Administrative Assistant/ HR Coordinator
03.2010 - 09.2012
Job overview
- Independently worked and interrelated well with individuals and families with diverse ethnic and cultural backgrounds and special needs
- Maintained vendor contract and licensing expiration data.
- Updated various internal reports, collected and compiled data and performed follow-up.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Monitored office supplies to order and replenish stock when necessary.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained status reports for client projects.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled office meetings and client appointments for staff teams.
Claire’s BoutiqueBowie, MD
Assistant Manager/ Third Key
03.2007 - 02.2010
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Dr. Henry A. Wise Jr. High SchoolUpper Marlboro, MD
High School Diploma
05.2008
University Overview
GPA: 2.8
Doctor's HelpBaltimore, MD
Certified Medical Assistant from Medical Assisting
12.2021
University Overview
College of Southern MarylandLa Plata, MD
Associate of Applied Science from Nursing
08.2025
University Overview
Skills
- 8 years
- Self- starter, assertive, and goal- oriented strategist whose confidence, perseverance, and vision to promote success
- Scheduling Tests and Procedures
- Vital Signs
- Medical Terminology
- Electronic Medical Record (EMR)
- Cardiopulmonary Resuscitation (CPR; ADULTS AND KIDS)
- First Aid
- Basic Life Support (BLS)
- Electrocardiography (EKG)
- US Health Insurance Portability and Accountability Act (HIPAA)
- Medical Records
- Teamwork and Collaboration
- Utilization Reporting
- Picking and Processing
- Bookkeeping Support
- Patient Data Processing
- Information Assurance
- Reminder Calls
- Office Supplies and Inventory
- Medical Report Preparation
- Front Desk Operations
- Insurance Claims
- Critical Thinking
- Data Entry Software
- Preparing Treatment Rooms
- Call Transfers
- Invoice Preparation
- Computer Proficiency
- Medical Records Verification
- Office Management
- Patient Referral
- Wound Care
- Routine Laboratory Testing
- Social Perceptiveness
- Patient Feeding
- Patient Toileting
- Patient Skin and Nail Care
- Professional Bedside Manner
- Proper Sterilization Techniques
- Rapid Strep Testing
- Height and Weight Measurement
- Grooming and Bathing Assistance
- Customer Needs Assessment
- Upselling Strategies
- Available Nights, Weekends and Holidays
- Product Promotion
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- POS System Operations
- Policy and Procedure Adherence
- Item Ticketing and Pricing
- Suggestive Selling
- Exceeding Customer Expectations
- Time Management
- Stockroom Upkeep
- Energy and Physical Stamina
- Building Customer Loyalty
- Ability to Lift 40 Pounds or more
- Engaging with Diverse Customers
- Cash Handling
- Customer Service
Certification
- CMA - Certified Medical Assistant
- BLS Certified- 02/04/2022-02/04/2024
- First Aid/CPR Certified- 02/04/2022- 02/04/2024
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The cave you fear to enter contains the treasure you seek.
Timeline
Operator
First Transit
12.2020 - 02.2021
Medical Receptionist
Wiggins and associates
06.2016 - 08.2019
Concierge
Hire One
05.2015 - 03.2019
Sales Store Clerk
Defense Commissary Agency
01.2013 - 03.2016
Associate
Downtown Lockeroom
10.2012 - 05.2015
Construction Laborer
Fallkill Creek Project
08.2012 - 09.2012
Administrative Assistant/ HR Coordinator
The Children’s’ Home
03.2010 - 09.2012
Assistant Manager/ Third Key
Claire’s Boutique
03.2007 - 02.2010
Dr. Henry A. Wise Jr. High School
High School Diploma
Doctor's Help
Certified Medical Assistant from Medical Assisting
College of Southern Maryland
Associate of Applied Science from Nursing
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