Amber Vinson

I serve as primary point of contact for some of our National Food Industry Accounts (Cargill, Tyson, Foster Farms, etc.) ensuring timely and accurate fulfillment of orders for PPE, janitorial supplies, and material handling equipment.

• Process and enter high-volume customer orders with accuracy and efficiency, ensuring timely fulfillment and client satisfaction.
• Maintain and update customer accounts to ensure seamless service and data integrity.
• Confirm and track orders through client-specific portals, adhering to customer protocols and internal compliance standards.
• Utilize CRM platforms (HubSpot) to manage customer interactions, log service activities, and support service initiatives.
• Collaborate cross-functionally with sales, logistics, and operations teams to resolve issues and deliver a consistent customer experience.
• Recognized for strong teamwork and communication skills, contributing to a positive and productive team environment.

I supervised employees over the course of my shift.

• Count money and make bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Establish standards for personnel performance and customer service.
• Clean and organize eating, service, and kitchen areas
• Help out in whatever area needing assistance at the time

I covered the entire store on my shift, providing help where needed.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are accurate.

correct and that there is adequate change.

• Sort, count, and wrap currency and coins.
• Supervise others and provide on-the-job training.
• Compute and record totals of transactions.
• Keep periodic balance sheets of amounts and numbers of transactions.

Prepare and serve customers their food and beverages.

• Accept payment from customers, and make change as necessary.
• Request and record customer orders, and compute bills using cash registers.
• Clean and organize eating, service, and kitchen areas.
• Communicate with customers regarding orders, comments, and complaints.