Amber Wagaman
Berkeley Springs,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
8093
8093
years of post-secondary education
Work History
Community Volunteer
Highland Food Pantry
Winchester, VA
01.2024 - Current
- Developed compassion
- Safety protocols
- Packing and assorting food boxes
- Sustained fast-paced environment
- Loading food into vehicles
- Performed various position
Advanced Phlebotomist
ValleyHealth
Winchester, VA
10.2021 - Current
- Performs well with Epic software
- Ability to perform patient satisfaction
- Ensured handling of Biohazards
- Patient reassurance
- Accuracy in patient labeling
- Anatomical knowledge
- Excellent performance under pressure
- Ensured handling of all lab sample collections
- Sustained fast-paced environment
- Ability to perform well with Colleagues
- Efficient communication skills
- Comply with company Values
- Care and compassionate skills
- Ensured Lab regulations
Lead Associate - Cashier
OldNavy
Winchester, VA
12.2019 - 10.2021
- Efficient communication skills
- Ability to perform well with Colleagues
- Independently
- Sustained fast-paced environment
- Performed sufficiently with BOPIS (Buy Online Pickup In Store)
- Ensured Customer satisfaction
- Maintained fitting room area
- Performed Markdowns
- High performance on credit cards & Rewards applications
- Maintained and Ensured clearance items are accurate
- Performed efficiency on sales floor
- Performed Overnight inventory
Laundry Attendant
Hampton Inn
Winchester, VA
07.2017 - 07.2020
- Maintained laundry equipment
- Maintained lobby, pool, and gym area
- Followed company procedures
- Ability to Handle biohazard's
- Developed organizational skills
- Ensured Guest Satisfaction
- Attention to detail
- Acknowledgement of clean supplies
- Sustained fast-paced environment
- Performed Laundry Inventory
- Efficient communication skills
- Ability to perform well with Colleagues
- Developed cross trained skills
Cashier
Arby's
Winchester, VA
09.2016 - 07.2017
- Maintained Common and lobby areas
- Ability to perform well with Colleagues
- Acknowledgement of clean supplies
- Excellent Performance in drive-thru
- Excellent Performance backline
- Maintained and Performed Monetary value
- Sustained fast-paced environment
- Ensured Customer Satisfaction
- Developed cross trained skills
- Followed company procedures
- Safety protocols
Education
Health and Science Associate Degree -
Health Administration Associate degree - Medical Billing Front Office & Coding
Medical Front Office Billing Coding -
Valley College
Martinsburg, WV 07.2025 - 12.2025
Certified Phlebotomist -
Laurel Ridge Community College
Middletown, VAHigh school Diploma -
John Handley High School
Winchester, VASkills
- Time Management
- Problem Solving
- Dependable
- Adapt to updated technology
- Collaboration
- Adaptability
- Obtain Company Policies
- Communication skills
- Integrity and Ethical conduct
- Soft skills
- Software skills
- Epic software
- Blood collection
- Patient care
- Leadership qualities
- Safety protocols
- Effective communication
- Empathy and compassion
- Answering phones
- Flexible schedule
- Filing and recordkeeping
- Data entry
- Documentation skills
- Dependability and reliability
- Cleaning and sanitizing
- Environmental awareness
- Writing, editing, and proofreading
- Verbal and written communication
- Active listening
- Problem-solving
- Eligibility determination
Timeline
Medical Front Office Billing Coding -
Valley College
07.2025 - 12.2025
Community Volunteer
Highland Food Pantry
01.2024 - Current
Advanced Phlebotomist
ValleyHealth
10.2021 - Current
Lead Associate - Cashier
OldNavy
12.2019 - 10.2021
Laundry Attendant
Hampton Inn
07.2017 - 07.2020
Cashier
Arby's
09.2016 - 07.2017
Health and Science Associate Degree -
Health Administration Associate degree - Medical Billing Front Office & Coding
Certified Phlebotomist -
Laurel Ridge Community College
High school Diploma -
John Handley High School