.Amber Wagerman
Waynesboro,PA
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in inventory management and team collaboration. Proven track record of enhancing operational efficiency and achieving performance targets through effective problem-solving and clear communication. Committed tomaintaining safety protocols while fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Target Distribution Center
Chambersburg, PA
10.2024 - Current
- Ensured compliance with safety protocols while handling materials and operating equipment.
- Consistently lifted materials weighing as much as [Number] pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Stocking One Team Lead
Walmart T
Waynesboro, PA
06.2024 - 10.2024
- Led team in executing daily operational tasks, ensuring adherence to safety protocols and quality standards.
- Conducted regular performance evaluations, providing constructive feedback to drive individual growth.
- Managed conflict resolution within the team, maintaining positive morale and focused objectives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Assisted in recruitment to build team of top performers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Apparel Team Lead
. Walmart.
Waynesboro PA
05.2022 - 06.2024
- Led daily operations of apparel team, ensuring alignment with company standards and objectives.
- Oversaw inventory management processes, optimizing stock levels and reducing excess.
- Trained and mentored team members on best practices in merchandising and customer service.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Monitored team performance metrics, providing feedback to promote accountability and continuous improvement.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock, and rotate merchandise on shelves and build merchandise displays.
- Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
- Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
Cake Decorator
Walmart
Waynesboro, PA
11.2021 - 05.2022
- Designed intricate cake decorations to enhance visual appeal and customer satisfaction.
- Implemented efficient decorating techniques to improve workflow and reduce preparation time.
- Trained new staff on decoration methods and safety procedures, fostering a collaborative work environment.
- Ensured consistency in cake designs by adhering to established quality standards and guidelines.
- Collaborated with team members to create seasonal displays, increasing product visibility and sales potential.
- Conducted inventory checks for decorating supplies, ensuring availability for production schedules.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Home Lines Team Lead
-Walmart
Waynesboro, PA
10.2020 - 07.2021
- Led team in executing daily operations to ensure optimal customer service and satisfaction.
- Trained new associates on store policies, procedures, and safety protocols.
- Developed scheduling strategies to enhance workforce efficiency and coverage.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Coordinated with management to address operational challenges and improve workflow processes.
- Monitored performance metrics to identify areas for improvement and increase team productivity.
- Fostered a collaborative work environment by encouraging open communication among team members.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Dept. Manager
Walmart
Waynesboro, PA
11.2017 - 04.2018
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed scheduling processes to enhance team productivity and service quality.
- Developed and implemented training programs for new team members to enhance product knowledge.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Achieved consistent compliance with company policies and procedures, leading by example in maintaining high standards of professionalism.
- Developed and implemented successful merchandising strategies to maximize sales and profitability.
- Led a team of sales associates, providing coaching and performance feedback to improve productivity.
- Optimized floor layouts, resulting in improved customer flow and increased sales opportunities.
Shift Supervisor
Dairy Queen Grill & Chill
Waynesboro, PA
02.2015 - 06.2017
- Supervised daily operations, ensuring timely service and adherence to quality standards.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented efficient workflows, reducing wait times and improving order accuracy.
- Monitored inventory levels, facilitating restocking procedures to maintain product availability.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Enforced health and safety regulations, maintaining compliance with industry standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
High School Diploma -
Waynesboro Senior High
Waynesboro, PA05-2015
Skills
- Cleaning and organizing
- Loading and unloading
- Attention to detail
- Problem-solving
- Clear communication
- Team collaboration
- Pallet jack handling
- Inventory management
- Safety protocols
- Inventory tracking
- Quality control
- Health and safety regulations
- Time management
- Multitasking and organization
- Verbal and written communication
Timeline
Warehouse Worker
Target Distribution Center
10.2024 - Current
Stocking One Team Lead
Walmart T
06.2024 - 10.2024
Apparel Team Lead
. Walmart.
05.2022 - 06.2024
Cake Decorator
Walmart
11.2021 - 05.2022
Home Lines Team Lead
-Walmart
10.2020 - 07.2021
Dept. Manager
Walmart
11.2017 - 04.2018
Shift Supervisor
Dairy Queen Grill & Chill
02.2015 - 06.2017
High School Diploma -
Waynesboro Senior High