Amber Waller
Greenville 24 Hour Fitness
Greenville,AL
8
years of professional experience
Highly organized and detail-oriented Office Manager with expertise in streamlining administrative processes, managing budgets, and delivering exceptional support to executives and staff. Proven track record of consistently exceeding operational goals. Eager to learn, grow, and contribute in a dynamic and challenging workplace.
Work History
Manager
5 Years- Direct all day-to-day facility operations, ensuring a seamless, welcoming, and high-standard environment for members.
- Manage comprehensive administrative duties including staff scheduling, office organization, inventory tracking, and ordering supplies.
- Drive membership acquisition and customer service excellence by conducting facility tours, greeting guests, and professionally managing inquiries.
- Oversee core financial workflows, handling accounts receivable, accounts payable, and precise database records management.
- Led operational initiatives to enhance member satisfaction and retention rates.
- Analyzed member feedback to identify improvement areas, enhancing overall experience quality.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained accurate financial records, tracking expenses, revenue, payroll, and inventory management.
Production Specialist
3 Years 2 Months- Managed critical agricultural operations including bird placement, flock rotation, and processing schedules to meet strict delivery deadlines.
- Created detailed production schedules and maintained accurate operational records to consistently hit core performance targets.
- Monitored animal health, administered vaccinations, and implemented preventative health measures while ensuring total compliance with animal welfare regulations.
- Operated advanced production machinery to ensure optimal product quality.
- Trained and mentored new team members on safety protocols and operational procedures.
- Streamlined production processes, reducing downtime and enhancing workflow efficiency.
Education
Certification - Medical Billing/Coding
Associate of Science
High School Diploma
Skills
Microsoft Office Suite
Database & Records Management
Problem-solving & Decision-making
Accounts Receivable / Payable
Scheduling & Multi-tasking
Communication & Customer Service
Documentation and reporting
Safety procedures
Timeline
Manager
Greenville 24 Hour Fitness
08.2021 - CurrentRead More
Production Specialist
Koch Foods
06.2018 - 08.2021Read More
Abbeville Christian Academy
High School Diploma
Read More
Lurleen B. Wallace Community College
Associate of Science
Read More
Career Step
Certification from Medical Billing/Coding
Read More