Dynamic Operations Administrative Assistant with proven expertise at Clean Power in enhancing office efficiency through meticulous document management and exceptional customer service. Skilled in scheduling and prioritization, I developed comprehensive training materials that streamlined onboarding, fostering a collaborative work environment and ensuring smooth operations.
Offering strong organizational and multitasking skills, eager to learn and develop in administrative environment. Brings attention to detail and ability to manage multiple tasks efficiently. Ready to use and develop communication and technical skills in Desired Position role.
Work History
Operations Administrative Assistant
Clean Power
Maintained organized filing systems, allowing for quick retrieval of information when necessary.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Developed comprehensive training materials for new hires, facilitating a smooth onboarding process for new team members.
Worked with Finance Department entering work tickets and work orders.
Assisted the Talent Acquisition Team with on boarding of new staff.
Office Manager
Mikey V's 4 Speed
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Painter
Dean Wood Home Improvement
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Operated power sprayers and hand tools to prepare and paint large areas.
Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Consistently met safety regulations while working on-site at both residential and commercial properties.
Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
Taped off areas to prevent overspray and other accidents.
Followed safety procedures and properly used protective gear while painting.
Patched cracks, holes and other imperfections in walls and other surfaces.
Conducted final work check to assess quality and make corrections if necessary.
Reached high ceilings and walls with scaffolding and ladders.
Repaired drywall and plaster prior to painting.
Selected appropriate type of paint and other materials for specific surfaces.
Removed wallpaper and sanded surfaces to prepare for paint application.
Medical Receptionist
Dr. Thennapan (St. Joseph's Hospital)
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Maintained current and accurate medical records for patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Transcribed phone messages and relayed to appropriate personnel.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Supported office staff and operational requirements with administrative tasks.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.
Supported positive patient experience by offering assistance with filling out health forms.
Increased patient satisfaction by answering inquiries with empathy and professionalism.
Supported patient care by scheduling appointments to accommodate urgent health needs.
Enhanced patient understanding by providing clear explanations of treatment procedures.
Improved accuracy of patient data with meticulous record-keeping.
Enhanced patient experience by maintaining clean, organized reception area.
Fostered welcoming environment, greeting patients warmly upon arrival.
Managed patient appointments efficiently, reducing wait times significantly.
Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Assisted with medical coding and billing tasks.
Processed medical insurance claims and payments.
Registered and verified patient records before triage with most up-to-date information.
Placed new supply orders, managed inventory and restocked clerical spaces.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cleaner
Clean Power
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Organized and used industrial cleaning products following strict safety procedures.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used power scrubbing and waxing machines to scrub and polish floors.
