Dentrix
Years of professional experiencE
Amber Walling
Administrative Management
Burleson,United States
Summary
Professional Project Management Specialist and Administrative Office Manager with experience working with multi unit teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Very enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, and excel in a challenging industry. Hardworking Project Manager offering more than 10 years of leadership experience working with 10+ unit teams on dozens of projects. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of contract management, contractor oversight and construction administration. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
10
10
Management experience
Work History
Internal Project Manager
Tarrant Windows
Fort Worth, TX
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors to purchase and set up equipment and services.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Responded to requests for information on materials to inquiring parties.
- Maintained database and spreadsheets with accurate inventory and status.
- Kept corporate and client information confidential, adhering to data safety measures.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Photocopied, distributed and emailed documents to project managers.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Handled 50 calls per day to address customer inquiries and concerns.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Managed relational database to store information for reference, reporting and analysis.
- Investigated and resolved construction problems with diverse trades.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Maintained energy and enthusiasm in fast-paced environment.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Hired, monitored and motivated subcontractors to keep to tight schedules and budgetary requirements.
- Monitored and effectively managed 50+ projects simultaneously
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
- Created plans and communicated deadlines to complete projects on time.
Financial Coordinator
Rick Herrmann Orthodontics
Mansfield, TX
12.2020 - 03.2022
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Created and distributed reports on internal and external finances, audits and budgets.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Explained insurance benefits, fees and procedures to patients.
- Submitted claims to insurance companies on same day as patient treatment.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Managed payroll data entry and processing for 10 employees to comply with predetermined company guidelines.
- Increased precision by utilizing up-to-date billing software.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Prepared balance sheets, cash flow reports and income statements.
Practice Manager
Frank Peritore DDS
Brooklyn & Plainview, NY
01.2013 - 12.2019
- Trained interns and newly hired team members on office procedures and computer system.
- Oversaw accounting, budgeting and financial reporting.
- Supervised team of 15 office personnel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Addressed and remedied all patient or team member issues.
- Created and implemented organizational policies and procedures.
- Boosted staff morale by offering constructive feedback and specific direction.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Ordered all office supplies and kept check on inventory levels.
- Supervised team of 15 office personnel.
- Developed policies and procedures for effective practice management.
- Developed close working relationships with front office and back office staff.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Provided supervision and management to team of support personnel.
Education
High School Diploma -
Mansfield High School
Mansfield, TX 08.2005 - 05.2009
Skills
Team Oriented
Software
Quickbooks
Microsoft Office
Restoration Manager
Eagle Soft
Google Docs
Adobe programs
Dexis
Beacon/Hover
Timeline
Internal Project Manager
Tarrant Windows
04.2022 - Current
Financial Coordinator
Rick Herrmann Orthodontics
12.2020 - 03.2022
Practice Manager
Frank Peritore DDS
01.2013 - 12.2019
High School Diploma -
Mansfield High School
08.2005 - 05.2009
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