Amber Ward
Glen Burnie,Maryland
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Highly dependable, assertive, and strong work ethic. Offering these skills, with a positive attitude.
Overview
14
14
years of professional experience
Work History
Office Manager
All In Electric, Inc.
07.2021 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Manager
Wingman (Restaurant)
04.2015 - 07.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Medical Office Manager's Assistant
Primary Care Group Of Maryland
03.2010 - 04.2015
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Education
Associate of General Studies -
Anne Arundel Community College
Arnold, MDSkills
- Shift Scheduling
- Business Planning
- Managing Operations and Efficiency
- Computer Skills
- Account Reconciliation
- Payroll Processing
- Excellent multi-tasking ability
- Interpersonal Relations
Additional Information
Real Estate license, Realtor®
Timeline
Office Manager
All In Electric, Inc.
07.2021 - Current
Manager
Wingman (Restaurant)
04.2015 - 07.2021
Medical Office Manager's Assistant
Primary Care Group Of Maryland
03.2010 - 04.2015
Associate of General Studies -
Anne Arundel Community College