Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Ware

Portland,OR

Summary

Dedicated Clinical Case Manager with 7 years of experience in mental health and substance abuse settings, adept in crisis prevention, advocacy, and skills training. Proven track record in facilitating successful client outcomes through collaborative treatment planning and community resource navigation. Seeking to leverage expertise in a Clinical Case Management QMHA role to enhance client support and recovery. Compassionate Clinical Case Manager known for high productivity and efficient task completion. Specialize in client assessment, care plan development, and resource coordination. Excel in communication, problem-solving, and adaptability, ensuring effective case management and positive outcomes for clients. Utilize empathy and active listening to build trust and foster client relationships.

Overview

6
6
years of professional experience

Work History

Clinical Case Manager -QMHA

New Narrative intensive services
01.2021 - Current
  • Delivers case management services, including advocacy, crisis prevention, and community resource navigation, to support clients in achieving identified personal goals
  • Facilitates access to necessary healthcare by coordinating transportation and participating in collaborative meetings with treatment teams
  • Engages with clients in various settings, tailoring approaches to individual readiness and environmental factors, to foster positive change
  • Organizes and leads group activities, enhancing socialization, skills development, and community integration for clients
  • Coordinates with healthcare providers and emergency services to ensure consistent care and support, employing a harm reduction strategy to minimize crisis service utilization

Telecare
03.2019 - 01.2024
  • Facilitated development of residents' self-help and daily living skills to support their autonomy and recovery process
  • Conducted regular safety checks, ensuring resident well-being, and managed documentation, including incident reports, admissions, and discharges
  • Delivered group and individual counseling sessions, contributing to the therapeutic environment, while maintaining effective communication with supervisory staff for coordinated care

Education

High school Diploma -

John Glenn High

University of Phoenix
Ontario, CA

Skills

  • Crisis management
  • IDD case management
  • Medication management
  • Teamwork and cooperation
  • Care coordination
  • Crisis management
  • Harm Reduction
  • Disaster Recovery
  • Mandt Training
  • Crisis De-Escalation Training

Timeline

Clinical Case Manager -QMHA

New Narrative intensive services
01.2021 - Current

Telecare
03.2019 - 01.2024

High school Diploma -

John Glenn High

University of Phoenix
Amber Ware