Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amber Wasco

Summary

Qualified professional bringing years experience and passion for customer service. Proficient in reviewing prescriptions, promoting corrective lenses and writing out accurate work orders. Builds strong relationships, satisfies needs and handles high-volume workloads in fast-paced office environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Cashier

Target
Camarillo, CA
10.2023 - 04.2025
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed sales transactions to prevent long customer wait times.
  • Checked personal identifications during alcohol and tobacco sales.

Office Assistant

Cinema Xenon International
Camarillo, CA
03.2019 - 07.2022
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Coordinated travel arrangements for staff, including flight and hotel bookings.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.

Dispensing Optician

Dr. Donald Steensma O.D. F.A.O.O.
Port Hueneme, CA
08.2001 - 08.2009
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed routine maintenance and repair.
  • Recognized by management for providing exceptional customer service.

Dispensing Optician

Buena Eye Specialist
Ventura, CA
08.2000 - 07.2001
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Optician

Dr. Kenneth Wainwright O.D.
Burbank, CA
07.1998 - 04.2000
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Ordered stock from suppliers based on customer orders.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Wrote up work orders for grinding lenses and assembling eyeglasses.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.

Education

Some College (No Degree) - Optician

American Career College
CA

Skills

  • Optical dispensing
  • Patient history documentation
  • Strong communication skills
  • Optical dispensing expertise
  • Multitasking Abilities
  • Repairing Eyewear
  • Prescription interpretation proficiency

Certification

  • I have a Optician Certification from A.C.C.

References

References available upon request.

Timeline

Cashier

Target
10.2023 - 04.2025

Office Assistant

Cinema Xenon International
03.2019 - 07.2022

Dispensing Optician

Dr. Donald Steensma O.D. F.A.O.O.
08.2001 - 08.2009

Dispensing Optician

Buena Eye Specialist
08.2000 - 07.2001

Optician

Dr. Kenneth Wainwright O.D.
07.1998 - 04.2000

Some College (No Degree) - Optician

American Career College

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