Music
Hi, I’m
Amber Waters
Anderson,IN
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
17
years of professional experience
Work History
Ulta Salon
Hairstylist and Cashier
10.2021 - 02.2024
Job overview
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Educated customers on products to maximize benefits.
Help At Home Health Care
Home Health Caregiver
06.2017 - 02.2019
Job overview
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed individual care plans for clients based on specific needs.
- Utilized universal precautions and infection control principles in all aspects of care.
- Provided direct personal care and administrative services to clients.
Ponderosa Steakhouse
Server
07.2007 - 05.2015
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Summit Salon Academy Anderson, IN
Cosmetology License from Cosmetology
06.2021
Wapahani High SchoolSelma, IN
High School Diploma
05.2000
University Overview
- Relevant Coursework: Early Childhood Development
Skills
- Customer Consultation
- Hair maintenance expert
- Cosmetology
- Networking expertise
- Lash and eyebrow maintenance
- Marketing familiarity
- Relationship building and management
- Customer Buying Habits
- Trend expert
- Customer Education
- Scalp treatments
- Highlights and lowlights
- Appointment Coordination
- Continuing education
- Men and women haircuts
- [State] Licensed Cosmetologist
- Quick Learner
- Hair extensions
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeLocation Preference
RemoteImportant To Me
Work-life balanceCareer advancementFlexible work hours4-day work week401k matchWork from home optionPersonal development programsPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsInterests
Photography
Dancing
Creative Hobbies
Travel
Outdoor Recreation
Timeline
Hairstylist and Cashier
Ulta Salon
10.2021 - 02.2024
Home Health Caregiver
Help At Home Health Care
06.2017 - 02.2019
Server
Ponderosa Steakhouse
07.2007 - 05.2015
Summit Salon Academy
Cosmetology License from Cosmetology
Wapahani High School
High School Diploma