Amber Weldon

Responsible for organizing and managing all retail store operations and delegating daily responsibilities to the team. Supervises and guides team towards maximum performance to achieve daily goals for sales and metrics.

Daily Duties include:

• Analyzed sales metrics, and labor reports to look for improvements to drive the business to meet set goals for sales, labor, and contest goals for company while maintaining the overall guest experience.
• Handles guest complaints from retail/restaurant efficiently with listening to guests and having a "How can I help?" attitude. While correcting the situation while keeping the guest and company needs in mind.
• Monitored employee performance and provided feedback to improve productivity.
• Maintains inventory by completing regular inventory adjustments, cycle counts, and processing shipments in a timely manner to ensure accuracy.
• Oversees all product processing and new floor sets: from truck, new product to floor, and new theme displays. While maintaining an organized stockroom and well stocked retail floor.
• Responsible for weekly schedules while building an effective schedule that drives sales and the guest experience.
• Maintained a clean work environment to promote safety standards.

Responsible for assisting Retail Manager on daily duties and delegating sale goals and responsibilities to the team.

• Responsible for assisting guest and processing payments.
• Assisted Retail manager with delivering sales results and setting goals for team to achieve results.
• Coordinated between the retail sales floor and restaurant operations to provide accurate and friendly service to guests.
• Processed truck and deliveries while transitioning merchandise to the floor and into displays within visual themes, using planograms when provided.
• Performed floor moves, merchandising, display maintenance to keep sales areas well-stocked, organized and current.
• Reported any discrepancies in inventory counts or pricing issues promptly.
• Provided coaching and mentoring to new employees through training.
• Assessed customer product needs and interests in order to best recommend suitable items.
• Followed company policies, rules and procedures to promote company goals and maintain safety.

• Understood and followed oral and written directions.
• Completed day-to-day duties accurately and efficiently.
• Performed data entry tasks related to filing activities.
• Handled confidential material with discretion in accordance with state and federal regulations.
• Added new material to file records or created new records.
• Consolidated outdated files to inactive storage, following guidelines and legal requirements.
• Pulled files for staff, management and third-party requests.
• Scanned documents into electronic database system for archiving purposes.