Hi, I’m
Amber Welty
Calhoun,GA
Summary
Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in organizations of all sizes and across multiple industries. Offering 15 years of experience with specialized skills in business startup and growth. Technologically-savvy with the proven skillset to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments.
Overview
9
years of professional experience
Work History
Calhoun Spine Care & Wellness Center
Administrative Office Manager
2019.10 - Current (4 years & 11 months)
Job overview
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
North Atlanta Primary Care
Front Desk Receptionist
2015.05 - 2018.12 (3 years & 7 months)
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Strayer University , Washington, DC
BBA from Business Administration And Management
05.2026
Adairsville High School , Adairsville, GA
High School Diploma
05.2004
Skills
- Scheduling and calendar management
- Office Administration
- Training and coaching
- Account Reconciliation
- Contract Negotiations
- Relationship Building
- Scheduling Management
- Credit and collections
- Database Administration
- Document Management
- Employee Training
- Event Coordination
- Policy and procedure modification
Timeline
Administrative Office Manager
Calhoun Spine Care & Wellness Center
2019.10 - Current (4 years & 11 months)
Front Desk Receptionist
North Atlanta Primary Care
2015.05 - 2018.12 (3 years & 7 months)
Strayer University
BBA from Business Administration And Management
Adairsville High School
High School Diploma
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