Amber Wharton
Las Vegas,NV
Work Preference
Summary
Dynamic Head Chef with a proven track record at Florence McClure Las Vegas, excelling in customer service and problem-solving. Expert in equipment installation and inventory management, I enhanced customer satisfaction through tailored solutions and effective communication, significantly reducing complaints and strengthening brand reputation. Committed to fostering teamwork and a positive work environment.
Knowledgeable Desired Position with solid background in installation across diverse environments. Proven ability to complete projects efficiently and adhere to safety protocols. Demonstrated practical problem-solving skills and effective use of power tools.
Overview
1
1
Installer
2
2
Cosmotology
1
1
Head chef
1
1
Laborer
Work History
Head Chef
Florence McClureLas Vegas
- Maintained inventory records and organized materials for efficient access during installations.
- Engaged in ongoing training sessions to develop product knowledge and sales techniques.
- Supported the implementation of company policies regarding customer service standards.
- Contributed to a positive customer experience by addressing inquiries and providing solutions promptly.
- Contributed to a positive work environment through effective communication and teamwork.
- Demonstrated a high level of adaptability when faced with unexpected challenges or changes during installations.
- Enhanced customer satisfaction by providing tailored installation solutions for their specific needs.
- Established trust with clients by maintaining complete transparency throughout the installation process, providing regular updates and clear explanations.
- Showcased industry knowledge as a resource for clients, helping them make informed decisions about their purchases and installations.
- Streamlined the sales process by effectively communicating with clients and addressing their concerns promptly.
- Reduced customer complaints by actively listening to concerns and quickly resolving any issues that arose during installations.
- Increased overall revenue by consistently upselling additional products and services during installations.
- Strengthened brand reputation by maintaining a professional demeanor during all client interactions.
Installer/sales Rep
First Quality Cabinets
06.2025 - Current
- Assisted customers in selecting appropriate installation products to meet their needs.
- Provided support in demonstrating product features and benefits to enhance customer understanding.
- Learned safety protocols and operational procedures for installation tasks and equipment usage.
- Collaborated with team members to ensure timely completion of installation projects.
Server
Papagallos
02.2013 - 10.2016
- Assisted customers in selecting appropriate installation products to meet their needs.
- Provided support in demonstrating product features and benefits to enhance customer understanding.
- Learned safety protocols and operational procedures for installation tasks and equipment usage.
- Collaborated with team members to ensure timely completion of installation projects.
Education
High School Diploma - Cosmetology
CCSD
Las Vegas, NV05.2024
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Equipment installation
- Pre-installation site prep
- Customer relations
- Worksite preparation
- Worksite safety and maintenance
- Inventory accountability
- Installation updates
- Flooring
- Residential and commercial installations
- Scheduling
- Drywalling
- Loading and unloading
- Estimating
- Plumbing connections
- Detail orientation
- Problem-solving
- Team building
- Organizational skills
- Excellent communication
Timeline
Installer/sales Rep
First Quality Cabinets
06.2025 - Current
Server
Papagallos
02.2013 - 10.2016
Head Chef
Florence McClureLas Vegas
High School Diploma - Cosmetology
CCSD