Amber Whitener
MacArthur,WV
Summary
Industrious educator with a solid history of successfully stepping into a variety of classroom environments in order to facilitate and encourage students to engage in solid lectures, discussions and activities tailored to their specific needs. Training and working within the Department of Corrections, my unique skill set and diverse experience provides the opportunity to be an ideal candidate for this position.
Overview
17
17
years of professional experience
Work History
Case Manager
State of West Virginia Department of Corrections
06.2025 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of inmate situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated inmates on available programs, and services, empowering them to make informed decisions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Managed crisis situations with empathy and professionalism, ensuring safety.
Correctional Counselor II
State of West Virginia Department of Corrections
08.2024 - 06.2025
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
- Advocated for necessary accommodations or modifications for inmates diagnosed with learning disabilities or other special needs, ensuring equitable access to educational programming.
- Supported positive change within the correctional environment by actively participating in staff training sessions focused on effective communication techniques and conflict resolution strategies.
- Participated in professional development opportunities to stay current with industry best practices and emerging trends within the field of correctional counseling.
- Improved inmate behavior by implementing individualized counseling programs tailored to their specific needs.
Educator
Raleigh County Schools
04.2014 - 05.2024
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Created and implemented assessments to measure student progress.
- Coordinated and facilitated with special education staff to ensure accommodations were effectively implemented for students with IEPs.
- Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
- Utilized variety of assessment tools to evaluate student understanding and mastery of material.
- Implemented classroom technology to enhance learning and make lessons more accessible to all students.
- Enhanced student critical thinking skills through problem-based learning activities.
- Developed and implemented differentiated instruction strategy, accommodating diverse learning needs and styles.
- Facilitated positive learning environment, establishing clear expectations and supportive classroom culture.
- Boosted student reading comprehension with targeted literacy interventions.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Adapted teaching methods and materials to meet students' varying needs.
Licensed Practical Nurse
Critical Nurse Staffing
03.2009 - 08.2018
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Served as a liaison between patients, families, and physicians to ensure consistent communication regarding treatment goals and progress updates.
- Advocated for patient needs and preferences, fostering trusting relationships between patients, families, and the healthcare team.
- Conducted thorough assessments to identify changes in patient condition, allowing for timely intervention and treatment adjustments.
- Mentored new hires within the home health nursing team, fostering a supportive learning environment that promoted professional growth.
- Educated patients and families on proper medication administration, reducing hospital readmissions due to medication errors.
- Delivered high-quality nursing care in accordance with state regulations and agency policies while maintaining strict adherence to confidentiality standards.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Delivered emotional support to patients and families during challenging times.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Education
Master of Arts Secondary Education 5-Adult - English
Grand Canyon University
Phoenix, AZ10-2020
Reagents Bachelor of Arts -
Concord University
Athens, WV06-2014
Licensed Practical Nurse - Nursing
Academy of Careers And Technology
Beckley, WVCorrectional Officer Training - Criminal Justice
Corrections Academy
Mount Olive, WV04-2025
Skills
- Time management
- Team collaboration
- Differentiated instruction and lesson planning
- Student assessment
- Interpersonal and social skills
- Safety protocols
- Flexibility and adaptability
- Active listening
- Organization, multitasking, documentation proficiency
- Conflict resolution
- Email and telephone etiquette with clear communication
- Classroom management
Timeline
Case Manager
State of West Virginia Department of Corrections
06.2025 - Current
Correctional Counselor II
State of West Virginia Department of Corrections
08.2024 - 06.2025
Educator
Raleigh County Schools
04.2014 - 05.2024
Licensed Practical Nurse
Critical Nurse Staffing
03.2009 - 08.2018
Master of Arts Secondary Education 5-Adult - English
Grand Canyon University
Reagents Bachelor of Arts -
Concord University
Licensed Practical Nurse - Nursing
Academy of Careers And Technology
Correctional Officer Training - Criminal Justice
Corrections Academy