Amber Whitney
Cleveland,TX
Summary
Experienced and highly dependable administrative professional with 7+ years supporting executive teams in legal, healthcare, and customer service environments. Brings a strong background in legal time entry, office operations, and client-facing communication. Adept at managing multiple priorities with professionalism, accuracy, and discretion. Proficient in Microsoft Office Suite, CRM systems, and timekeeping software. Seeking a stable, long-term opportunity with an organization that values reliability, attention to detail, and a strong work ethic.
Overview
9
9
years of professional experience
Work History
Content Creation Assistant
Certify Teacher
Spring, TX
09.2025 - Current
- Assisted the content department with creating over 100 instructional videos for the test prep products.
Sales and Support Liaison
Certify Teacher
Spring, TX
06.2025 - Current
- Corresponded via email and phone with candidates and school administrators daily regarding software issues and subscription payments.
- Managed large amounts of inbound account creation requests.
- Managed account database and spreadsheets for over 100 colleges and universities.
Legal Administrative Coordinator
Osha Bergman Watanabe & Burton LLP
Houston, TX
10.2018 - 05.2025
- Managed high-volume time entry for over 90% of U.S.-based attorneys and patent agents to support billing and invoicing.
- Provided front desk and phone support for a large legal office, coordinated appointment scheduling and visitor management.
- Maintained legal records and assisted with the transition from paper files to a fully digital system.
- Handled outbound shipping and logistics coordination with DHL and FedEx.
Interim Executive Assistant to the CEO/Global Chair
Osha Bergman Watanabe & Burton LLP
Houston, TX
08.2024 - 02.2025
- Organized and oversaw travel logistics to ensure seamless domestic and overseas journeys.
- Managed daily personal docket organization to ensure timely access to critical information.
- Facilitated communication as liaison for inbound telephone and email correspondence.
- Captured and organized key points from monthly non-profit organization meetings lasting 60-90 minutes to facilitate follow-up actions.
Administrative Office Manager
Benefit Recovery
Houston, TX
03.2017 - 06.2018
- Oversaw daily administrative functions including mail handling, office supply management, and vendor coordination.
- Supported a large team of over 50 with front desk duties, visitor check-ins, and phone coverage.
- Managed confidential data entry and ensured accuracy in sensitive records.
- Coordinated maintenance requests and ensured shared spaces were stocked and organized.
Education
Associate of Arts - Psychology
Lone Star College
Houston, TX12.2022
Skills
- CRM Platforms (Auto & Legal)
- Legal Time Entry & Billing Software
- Fast, Accurate Data Processing
- Typing speed: 75 wpm
- AI
- Video Creation
- Attention to detail
- Time management
- Microsoft Office Suite
- Fast learner
- Team collaboration
- Verbal and written communication
Timeline
Content Creation Assistant
Certify Teacher
09.2025 - Current
Sales and Support Liaison
Certify Teacher
06.2025 - Current
Interim Executive Assistant to the CEO/Global Chair
Osha Bergman Watanabe & Burton LLP
08.2024 - 02.2025
Legal Administrative Coordinator
Osha Bergman Watanabe & Burton LLP
10.2018 - 05.2025
Administrative Office Manager
Benefit Recovery
03.2017 - 06.2018
Associate of Arts - Psychology
Lone Star College