Summary
Overview
Work History
Education
Skills
Certification
Intuit Bookkeeping Basics Certified
Timeline
Generic

AMBER WIELAND

South Jordan,UT

Summary

Dedicated professional with expertise in customer service, time management, and trend tracking. Proficient in problem-solving and generating effective solutions. Strong verbal and written communication skills, with a history of building positive relationships and exceeding goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Compliance Specialist

Broad River Rehab
12.2024 - Current
  • Managed compliance for 123 Skilled Nursing and Assisted Living Facilities.
  • Tracked employee completion of mandatory compliance training programs.
  • Conducted regular audits to ensure adherence to regulatory requirements.
  • Reviewed corporate policies and initiated new processes to improve objectives.
  • Collaborated with management to develop strategies for maintaining a compliant environment.
  • Reviewed and analyzed internal processes to identify potential compliance risks.
  • Protected the company from liability by maintaining strict compliance with multiple state regulations.
  • Developed and implemented improved system controls, preventing the recurrence of compliance issues.

Human Resources Specialist

UPM Raflatac
01.2024 - 10.2024
  • Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation.
  • Maintained accurate personnel records for compliance with federal and state regulations.
  • Participated in workforce planning initiatives by identifying future talent needs based on business goals.
  • Assessed organizational effectiveness through analysis of turnover trends or employee satisfaction surveys.
  • Supported diversity initiatives by developing inclusive hiring practices or organizing cultural awareness events.
  • Coordinated recruitment efforts, including job postings, screening resumes, and conducting interviews.
  • Facilitated open communication between employees and managers through regular check-ins or meetings.
  • Analyzed compensation data to ensure competitiveness within industry market.
  • Collaborated with management teams to identify staffing needs and develop recruitment strategies.
  • Updated job descriptions to accurately reflect current roles and responsibilities.
  • Created training materials and facilitated workshops to enhance employee skills and knowledge.
  • Enhanced employee relations by developing motivational and engagement programs.
  • Organized employee records consistently, staying compliant with internal and government requirements.
  • Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools.
  • Assisted with benefits administration by enrolling new employees in benefit plans and answering inquiries about coverage options.

Payment Specialist

Allergy Partners
08.2023 - 01.2024
  • Investigated and resolved denials and rejections within standard billing cycle timeframe.
  • Revised patient bills for accuracy and completeness and obtained missing information.
  • Identified account discrepancies and issues inhibiting claim payments.
  • Posted payments received from insurance companies or patients to appropriate accounts.
  • Updated patient demographic information in systems as needed.
  • Reviewed patient records for accuracy before submitting insurance claims.

Accounts Payable Specialist

Moog Music Inc
06.2020 - 06.2023
  • Delivered timely payments to vendors based on internal schedules and established payment agreements.
  • Maintained positive vendor relationships, deftly handling any payment issues and tracking communications.
  • Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Underpinned business operations with cross-functional collaboration on accounting-related systems and processes.
  • Maintained US Customs & Tariffs documentation for import and export of production floor materials.

HR Assistant

Moog Music Inc
11.2019 - 02.2020
  • Organize and maintain employee records.
  • Address employee questions and concerns related to HR policies during onboarding.
  • Updated employee handbook and policies for the new year.
  • Assist in collection, organization, and analysis of HR data like employee demographics, training, and KPIs to generate reports.
  • Maintained database of compliance related documentation.
  • Generated offer letters once approved by department managers and assisted in background and reference checks.

Front Office Coordinator

Express Employment Professionals
08.2019 - 10.2019
  • Role as the Front Office Coordinator for a busy staffing agency in south Asheville.
  • Processed onboarding paperwork for new hires and maintained client files database.

HR Administrative Assistant/Health and Safety Assistant

Vulcan Materials Company
02.2018 - 05.2019
  • Provided clerical and administrative support to manager and executives in Human Resources and Health & Safety.
  • Handle reception and front desk duties.
  • Data entry and database management.
  • DOT database management for commercial driver's files and DOT compliance regulation.

Sales/Administrative Assistant

Hospitality Softnet
06.2016 - 02.2018
  • Set up and maintained remote (cloud-based) and local databases that held client records.
  • Generated monthly, quarterly, and year-end reports in Microsoft Access for client accounts.
  • Assisted in executive level training for hospitality personnel.

Community Manager

Regus Group
10.2013 - 05.2016
  • Maintained client accounts and center operations for 52 offices.
  • Building and maintaining quality client and vendor relationships.
  • Managed client accounts by providing exceptional customer service and handling all invoice queries and center collections.

Education

Florida State University
Tallahassee, FL

Saint Thomas Aquinas High School
Ft. Lauderdale, FL

Skills

  • Notary Public
  • Accounting operations
  • Expense reporting
  • Records management
  • Attention to detail
  • HR compliance auditing
  • Employee engagement
  • Recordkeeping management
  • Compliance procedures
  • Federal and state regulations
  • Oracle/Peoplesoft
  • Workday (OWD)
  • Epicor
  • Encoda
  • Net Health

Certification

Notary Public, 12/31/27

Intuit Bookkeeping Basics Certified

Certificate from Intuit in Bookkeeping Basics

Timeline

Human Resources Compliance Specialist

Broad River Rehab
12.2024 - Current

Human Resources Specialist

UPM Raflatac
01.2024 - 10.2024

Payment Specialist

Allergy Partners
08.2023 - 01.2024

Accounts Payable Specialist

Moog Music Inc
06.2020 - 06.2023

HR Assistant

Moog Music Inc
11.2019 - 02.2020

Front Office Coordinator

Express Employment Professionals
08.2019 - 10.2019

HR Administrative Assistant/Health and Safety Assistant

Vulcan Materials Company
02.2018 - 05.2019

Sales/Administrative Assistant

Hospitality Softnet
06.2016 - 02.2018

Community Manager

Regus Group
10.2013 - 05.2016

Florida State University

Saint Thomas Aquinas High School

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