Amber Wiggins
Lee's Summit,MO
Summary
Communications/HR professional with proven track record of driving impactful messaging and brand consistency. Strong ability to collaborate with teams, adapt to changing needs, and manage information. Skilled in content creation, media relations, and digital communication strategies. Reliable team player with keen sense for strategic communication and record keeping.
Overview
7
7
years of professional experience
Work History
HR/Office Coordinator
McKesson/Rx Savings Solutions
09.2022 - Current
- Collaborated with various departments and 3rd party vendors to streamline processes and improve interdepartmental communication including the use of Microsoft Teams.
- Tracked records, filed documents, and maintained communication between clients to manage office activities using Microsoft Office tools such as excel, word, and powerpoint. Produced monthly reports using Sharepoint
- Assisted with the hiring process, scheduling interviews using Lever software system and onboarding new employees to promote company culture.
- Supported executive staff members with calendar management using Microsoft Outlook, Trained in Concur to manage travel arrangements, and create expense reports.
- Provided administrative support to staff members and leadership team, assisting with daily tasks as needed to promote productivity across the organization.
Medical Aesthetician/Crew Trainer
Advanced Aesthetics Medical Laser Spa
10.2019 - 09.2022
- Maintained detailed records of all performed treatments using Spa Booker, aiding in accurate follow-up appointments and tracking progress over time.
- Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
- Developed marketing materials to promote clinic services, leading to an increase in new clients.
- Organized successful promotional events showcasing the clinic''s expertise in medical esthetics, attracting new clientele and boosting overall business.
- Trained & Mentored ten new hires, resulting in stronger staff development and increased productivity, while also tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with Registered Nurses to create a multidisciplinary approach to skincare, enhancing patient results.
Business Owner
The Wax Room
06.2017 - 08.2018
- Cultivated strong online presence, managing social media platforms to engage with customers and maximize brand Identity.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting using an online software system.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Diversified product offerings to cater to changing market demands, successfully attracting new customers while retaining existing clientele.
Education
Bachelor of Arts - Communication And Human Resources
Ottawa University
Ottawa, Kansas12.2023
Skills
- Professional communication
- Multi-tasking
- Office Administration
- Keeping Systems and Protocols updated
Volunteer Experience
- Joined several ERG’s and stay updated on events.
- Helping to coordinate local events for staff.
- Part of the 'RxSS Gives Back' initiative.
- Volunteer on the 'Fun Committee' in the office.
Timeline
HR/Office Coordinator
McKesson/Rx Savings Solutions
09.2022 - Current
Medical Aesthetician/Crew Trainer
Advanced Aesthetics Medical Laser Spa
10.2019 - 09.2022
Business Owner
The Wax Room
06.2017 - 08.2018
Bachelor of Arts - Communication And Human Resources
Ottawa University
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