AMBER WILLIAMS
Paxton,IL
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
13
13
years of professional experience
Work History
Dispatcher Office Assistant
Dogtown Heating Air & Plumbing
05.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices for dispatch operations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Purchasing Manager
TSI Commercial Floor Covering
01.2023 - 05.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed routine administrative tasks such as ordering supplies or maintaining equipment inventory to support overall office functionality.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices for dispatch operations.
- Coordinated logistics for special events or large-scale incidents, ensuring adequate resource allocation and timely response efforts.
- Developed and implemented strategies to streamline office operations.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Sourced vendors, built relationships, and negotiated prices.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Reduced order processing time by automating purchase orders and invoicing systems.
- Contacted location managers and department supervisors to assess requirements.
- Ensured compliance with corporate policies and applicable regulations governing procurement activities, mitigating company risks.
First Aid/CPR Coordinator
Amdocs
01.2014 - 01.2023
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Assisted with meetings and conference room reservations.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Admin/Spray Tan
The Upper Cut
01.2012 - 01.2014
Education
Administrative Assistant -
International Business College
Indianapolis, IN11.2002
Skills
- Provide administrative support for over 200 professionals This includes reports, purchasing, material management, tracking and ordering supplies, OSHA requirements
- Strong Problem Solver
- Multi-line phone proficiency
- Administrative Support
Timeline
Dispatcher Office Assistant
Dogtown Heating Air & Plumbing
05.2023 - Current
Purchasing Manager
TSI Commercial Floor Covering
01.2023 - 05.2023
First Aid/CPR Coordinator
Amdocs
01.2014 - 01.2023
Admin/Spray Tan
The Upper Cut
01.2012 - 01.2014
Administrative Assistant -
International Business College