Amber Williams
Jefferson,SC
Summary
Dynamic professional with experience as an Office Clerk at Rollins Collision & Classics, excelling in data management and verbal communication. Proven ability to enhance operational efficiency through effective record-keeping and team collaboration. Recognized for delivering exceptional customer service and maintaining organized filing systems to support business objectives.
Overview
15
15
years of professional experience
Work History
Office Clerk
Rollins Collision & Classics
04.2023 - Current
- Processed incoming and outgoing mail, ensuring timely distribution to relevant departments.
- Managed office supplies inventory, ordering materials to maintain optimal stock levels.
- Supported customer inquiries through effective communication and problem resolution techniques.
- Assisted in maintaining accurate filing systems to enhance document retrieval efficiency.
- Run Errands
- Answer phones, and order parts from Vehicle dealer ships
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Input data into spreadsheets and databases.
- Monitored and tracked budgets and expenses.
Cosmetologist
Myself
03.2011 - Current
- Delivered personalized hair and skincare services to enhance client satisfaction and loyalty.
- Utilized advanced techniques in cutting, coloring, and styling to achieve desired results for clients.
- Educated clients on product selection and home care routines to maintain healthy hair and skin.
- Mentored junior cosmetologists in best practices for service delivery and customer interaction.
- Developed promotional strategies to attract new clients and retain existing clientele through referrals.
- Implemented inventory management processes to ensure availability of high-quality beauty products.
- Conducted thorough consultations to assess client needs and recommend tailored beauty solutions.
- Maintained compliance with health and safety regulations to provide a safe environment for clients and staff.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Medical Technician
Heath Springs Residential Care Center
01.2024 - 02.2025
- Conducted routine laboratory tests to ensure accurate patient diagnostics.
- Implemented infection control protocols, improving overall facility hygiene standards.
- Trained new staff on operational procedures and best practices for patient care.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Administered medications and monitored vital signs, ensuring patient safety and comfort.
- Collaborated with healthcare teams to develop individualized care plans for residents.
Education
High School Diploma -
Central High School
Pageland, SCSkills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- File maintenance
- Team collaboration
- File organization
- Telephone reception
- Technical support
- Filing systems
- Professional and mature
- Schedule and calendar management
- Database entry
- Scheduling
Timeline
Medical Technician
Heath Springs Residential Care Center
01.2024 - 02.2025
Office Clerk
Rollins Collision & Classics
04.2023 - Current
Cosmetologist
Myself
03.2011 - Current
High School Diploma -
Central High School