Amber Williams
Seattle,WA
Summary
Program & Product Management Professional experienced in steering HR operations and aligning HRIS systems with payroll operations and compliance standards. Achieved operational efficiency through Agile execution, backlog prioritization, and stakeholder collaboration on high-impact projects. Focused on enhancing workflows and ensuring adherence to federal regulations in fast-paced environments.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Jr. Project Coordinator / Program Lead
Huffmaster Companies
03.2023 - 01.2025
- Led project design sessions, defining scope, timeline schedules, and deliverable targets for cross-functional initiatives.
- Governed workflow tracking, prioritized tasks, and executed backlog to maintain project scope and budget compliance.
- Facilitated stakeholder alignment meetings, generating executive status reports, memos, and performance summaries to enhance communication.
- Identified technical roadblocks and operational risks, establishing mitigation steps to minimize impact on project timelines.
- Supported Hino Motors' project initiatives by coordinating logistics and resources.
On-Site Supervisor & HR Operations
Metro Industrial Services
04.2022 - 03.2023
- Managed time-keeping, payroll data verification, and operational compliance for over 100 employees across two production facilities, ensuring accuracy and timeliness in payroll processes.
- Managed time-keeping, payroll data verification, and operational compliance for 100+ employees across two production facilities.
- Ensured strict compliance with state and federal labor laws, employment regulations, and standard operating procedures (SOPs), mitigating potential legal risks.
- Conducted weekly briefings with corporate leadership on staffing needs, payroll execution, and employee relations, facilitating informed decision-making.
Patient Access Representative & Unit Secretary
Swedish Hospital
10.2019 - 05.2022
- Managed enterprise software systems (Epic/SAP) for high-volume patient registration and ensured database tracking and record accuracy.
- Maintained continuous compliance with state/federal healthcare and data privacy regulations (HIPAA), achieving quality assurance benchmarks.
- Collaborated with multi-departmental teams and external partners to enhance administrative workflows and optimize scheduling.
Human Resource Benefits & Systems Coordinator
TruGreen
01.2015 - 12.2019
- Managed data input and approvals for personnel changes to ensure accuracy and compliance using SAP HRIS platforms and Employee Self-Service portals.
- Oversaw US HR compliance workflows, ensuring timely I-9 verification and E-Verify processing across regional teams.
- Educated employees and management on company benefit plans and tuition reimbursement processes to enhance understanding and utilization.
- Acted as the primary operational liaison for federal investigators (OPM/Dept. of State) during employment background and audit requests.
Education
Bachelor of Science - Business Administration And Management
American InterContinental University
Schaumburg, IL 08.2024 - 08.2026
Skills
- Project management
- Agile methodologies
- Agile Delivery
- Sprint Execution
- BackPayroll Compliance
- Scope & Resource Allocation
- Project Scheduling
- Cross-Functional Team Coordination
- Executive Stakeholder Engagement
- Risk Assessment
- Change Management
- Process Optimization
- Software Integration
- Platform Integrations
- HRIS Data Management
- Payroll administration
- Data Management
- Data Management
- Microsoft Office Suite
- Time management
- Cross-functional coordination
- Personnel management
- Employee Engagement
- Status reporting
Core Competencies
Agile Delivery, Sprint Execution, Azure DevOps (ADO) Workflows, Backlog Management, Scope & Resource Allocation, Vendor Management, Enterprise HRIS Platforms (SAP Payroll, Employee Self-Service), Time & Attendance, Benefits Administration, Platform Integrations, US Payroll Operations, E-Verify & I-9 Compliance Audits, Regulatory Reporting, Risk Mitigation, Process Optimization, Executive Stakeholder Engagement, Cross-Functional Team Coordination, Multi-Site Operations, Change Management
Timeline
Bachelor of Science - Business Administration And Management
American InterContinental University
08.2024 - 08.2026
Jr. Project Coordinator / Program Lead
Huffmaster Companies
03.2023 - 01.2025
On-Site Supervisor & HR Operations
Metro Industrial Services
04.2022 - 03.2023
Patient Access Representative & Unit Secretary
Swedish Hospital
10.2019 - 05.2022
Human Resource Benefits & Systems Coordinator
TruGreen
01.2015 - 12.2019