AMBER WINN

• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, and other patient information as outlined by policy.
• Engages in evidence-based best practices that enhance the patient experience, including safety rounding, and facilitating groups.

• Emergency department and outpatient registration.
• Verifies patient identity, insurance coverage, and demographic information.
• Communicates effectively with all patients and clinical staff.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Program intake for new and renewing clients.
• Registers clients in the Electronic Health Record (EHR) and in the stand alone CareWare system.
• Presents clients with appropriate paperwork based upon Ryan White standards for eligibility.
• Communicates with physician offices and their staff.
• Schedules various services for clients.
• Collects and records required data and provides appropriate communication to the governing bodies.
• Ensures confidentiality and accuracy of client charts, routinely completes chart audits for federal auditing purposes.

• Targeted selling and product application.
• Create a learning environment, share my expert knowledge around service, sales, and product.
• Coach my peers and encourage the team to ask questions.
• Drive for results, take direction and participate in action plans to drive the business.
• Discuss reward programs and invite clients to special events.

• Obtains client's informed consent for services prior to beginning the session.
• Selects the appropriate facial based on the client's needs after reviewing the client intake form.
• Completes accurate client intake notes and safeguards client information and confidentiality.
• Key Holder responsible for opening and closing operations and inventory control.
• Responsible for answering multi-line phone to schedule appointments.
• Exceeds retail sales quota expectations, checks guest into the computer system and charges for services.
• Provides the spa manager with clerical support including word processing, data-entry, social networking and promotions.
• Managing job openings, reviewing resumes and applications, interviewing, new hire training and orientation.

• Acquired detailed patient histories and screening all patients for safety.
• Starting and removing Intravenous lines, drawing blood to check creatinine levels, preparing procedure rooms for examinations.
• Inventory of supplies and reporting inventory depletion, Restocking supplies.
• Contacting ordering physicians for prescriptions and op-reports, preparing schedules for technologist.
• Transporting patients safely.