Amber Winnick
Jamestown,California
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
2026
2026
years of professional experience
Work History
Medical Office Assistant
Tuolumne County Behavioral Health
10.2023 - Current
- Use Credible EHR to schedule appointments for Medication Services
- Onsite support staff for the Telehealth Psychiatrists
- Connecting with the Providers via Zoom and managing the meeting
- Confirming appointments
- Managing the M.D. caseloads
- Answering phones
- Support the Medication Nurse
- Scan and upload important documents as needed
- Manage Outlook email and Calendar
- Use Excel Spreadsheets
- Assist with other Administrative tasks as needed
- Create Med Consents for Client and M.D. to sign
- Communicate with Contracted outside Agency as needed
- Assist Clients with Release of Information forms
Optician
Victor F Child O.D.
09.2022 - 10.2023
- Educate patients on proper use, care and maintenance of eyeglasses.
- File claims with vision insurances to garner payment for optical services.
- Calibrate seg heights and pupillary distance to customize eyeglass orders and create perfect fit.
- Suggest optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Select frames for Patients and submit orders with lab.
- Dispense eyeglasses to them after check in.
- Answering phones and scheduling Patient appointments.
Optometric Technician/Optician
Sierra Vista Optometry
05.2019 - 09.2022
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Collaborated with optometry staff to reach individual and team goals.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
Optometric Technician/Receptionist
Family Vision Care
01.2017 - 04.2019
- Use of Office-mate and EPM to schedule and manage patient appointments.
- Checking in patients and verification of prescription glasses.
- Obtaining insurance authorizations along with billing the vision insurance.
- Conducting pre-testing for the Optometrist in a timely manner.
- Processing patients information into the office's database to ensure the Optometrist's access to accurate and up-to-date records.
- Maintained a sanitary work environment by disinfecting equipment, disposing of used supplies and cleaning exam rooms.
- Assisting patients with choosing new eyeglass frames.
- Adjusting patients glasses as well as the replacing of temple and nose-pad screws as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Certified Nursing Assistant
Sonora Regional Medical Center, Skilled Nursing Facility
8 2015 - 5 2016
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained a clean, healthy and safe environment.
- Assisted with patient transfer and ambulation.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Followed safe lifting techniques and individual resident lifting instructions.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Reported any unusual circumstances in patient condition or environment.
- Collects patient specimens and data, including input/output and other delegated measurements.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Certified Nursing Assistant
Avalon Care Center, Assisted Living Facility
1 2012 - 1 2015
- Job duties listed above.
Education
Medical Assisting Certificate - undefined
Abrams College
Modesto, CA2014
Certified Nursing Assistant Certificate: Health Care, assistance - undefined
Avalon Care Center
2011
High School Diploma - undefined
Summerville Union High School
Tuolumne, CA2009
Skills
- 18 years of work experience
- Time management
- Adaptability
- Committed team player
- Computer skills
- Multitasking and organization
- Problem-solving
- HIPAA regulations
- Attention to detail
References
Susan Figueroa (209) 809-6798
Suzi Sistek (210) 218-9516
Terri Rutherford (209) 401-8079
Additional Information
Additional references available upon request.
Timeline
Medical Office Assistant
Tuolumne County Behavioral Health
10.2023 - Current
Optician
Victor F Child O.D.
09.2022 - 10.2023
Optometric Technician/Optician
Sierra Vista Optometry
05.2019 - 09.2022
Optometric Technician/Receptionist
Family Vision Care
01.2017 - 04.2019
Medical Assisting Certificate - undefined
Abrams College
Certified Nursing Assistant Certificate: Health Care, assistance - undefined
Avalon Care Center
High School Diploma - undefined
Summerville Union High School
Certified Nursing Assistant
Sonora Regional Medical Center, Skilled Nursing Facility
8 2015 - 5 2016
Certified Nursing Assistant
Avalon Care Center, Assisted Living Facility
1 2012 - 1 2015