Amber Winter
Chesterfield,MI
Summary
Organized and dependable professional with strong time management skills and a detail-oriented mindset. Skilled at learning new tasks quickly and effectively while maintaining exceptional customer service. Hands-on experience with cash registers, ordering systems, and promotional strategies. Proven ability to collaborate, resolve conflicts, and manage responsibilities in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Daycare Specialist
Ruffin' It Pet Resort, Inc.
Utica, MI
12.2024 - Current
- Delivered exceptional customer service, retaining client loyalty.
- Maintained and organized boarding areas to ensure animal safety.
- Monitored animal health and documented care activities.
- Cleaned and sanitized facilities to uphold safety standards.
Brand Ambassador
Direct Demo LLC
Roseville, MI
07.2023 - 12.2024
- Provided exceptional customer service by leveraging extensive product knowledge.
- Promoted products effectively by educating customers on features and benefits.
- Designed and assembled promotional displays to attract customer interest.
- Ensured data integrity and accuracy in product and sales records.
Event Specialist
Crossmark
North Canton, OH
05.2021 - 05.2023
- Educated customers on product features and benefits to enhance promotion.
- Designed and assembled promotional displays to attract customer interest.
- Provided exceptional customer service by leveraging extensive product knowledge.
- Collaborated with team members to maintain high service standards.
- Maintained data integrity and precision in product and sales records.
Brand Ambassador
Advantage Solutions
Oswego, IL
04.2017 - 05.2021
- Offered outstanding customer support by utilizing comprehensive product expertise.
- Boosted product awareness by highlighting key features and benefits to customers.
- Designed and assembled promotional displays to attract customer interest.
- Ensured data integrity and accuracy in product and sales records.
Pet Care Specialist
PetSmart
Oswego, IL
10.2015 - 04.2017
- Groomed and provided quality care for pets.
- Delivered exceptional customer service, retaining client loyalty.
- Organized and managed boarding areas for optimal animal safety.
- Monitored animal health and documented care activities.
- Cleaned and sanitized facilities to uphold safety standards.
Shopkeeper/Cowgirl (Seasonal)
Donley's Wild West Town
Union, IL
05.2015 - 09.2015
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Engaged and entertained guests with interactive activities and displays.
- Enhanced merchandise strategies to increase sales and engagement.
- Organized displays and managed inventory effectively.
Sandwich Artist
Subway
Marengo, IL
10.2013 - 05.2015
- Supported customer needs with prompt, accurate service.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Prepared and maintained food areas to meet sanitation standards.
- Educated customers on promotions to boost sales and engagement.
- Operated cash registers, and managed payment transactions.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Education
Some College (No Degree) - Surgical Technology (In Progress)
Macomb Community College
Clinton Township, MISkills
- Conflict resolution
- Communication skills
- Dependable and honest
- Effective multitasking
- Task prioritization
- Responsible and personable
- Motivated
- Client relationship management
References
References available upon request.
Timeline
Daycare Specialist
Ruffin' It Pet Resort, Inc.
12.2024 - Current
Brand Ambassador
Direct Demo LLC
07.2023 - 12.2024
Event Specialist
Crossmark
05.2021 - 05.2023
Brand Ambassador
Advantage Solutions
04.2017 - 05.2021
Pet Care Specialist
PetSmart
10.2015 - 04.2017
Shopkeeper/Cowgirl (Seasonal)
Donley's Wild West Town
05.2015 - 09.2015
Sandwich Artist
Subway
10.2013 - 05.2015
Some College (No Degree) - Surgical Technology (In Progress)
Macomb Community College
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