Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Woods

Houston,TX

Summary

Highly motivated and committed Multi Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Skilled in multitasking and prioritizing workloads with little or no supervision. Detail-oriented professional seeking to leverage medical background and team-building skills in a deadline-driven environment.

Overview

11
11
years of professional experience

Work History

Multi Medical Assistant/Referral Specialist

Texas Children
07.2018 - Current
  • Verified insurance benefits and eligibility.
  • Scheduled appointments with specialists on behalf of clients.
  • Partnered with other departments to provide top-notch service to clients.
  • Notified and reminded clients of appointments.
  • Assisted clients in locating resources that accepted various insurances.
  • Followed up with clients and specialists to inquire about experience and collect reports.
  • Built professional relationships with service providers.
  • Obtained prior authorization for referrals.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Prepared and processed patient referrals and transfer requests.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Patient Care Coordinator

East Houston Physicians Group, PA
02.2017 - 07.2018
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Worked with patients to schedule tests and procedures.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Provided support and guidance to patients and families to navigate healthcare systems.
  • Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
  • Verified patient insurance eligibility and entered patient information into system.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Handle DME, Title 19s

Medical Assistant /Medical Referral Specialist

Peachtree Medical Clinic
10.2013 - 11.2016
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Medical Assisting Certification - Medical Assisting

Remington College Greenspoint
Houston, TX
05.2012

Skills

  • Patient Eligibility Requirements
  • Scheduling appointments
  • Insurance Processing
  • Answer Telephones
  • EMR System
  • Office Supplies and Inventory
  • Insurance Authorizations
  • Referral Network
  • Pre-Authorizations
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Data Entry
  • Electronic Medical Records
  • Electronic Health Records
  • CPR
  • Compassionate
  • Immunization Administration
  • Specimens collection and processing
  • Insurance Verification
  • Appointment Setting
  • Medical supply inventory
  • Medical office administration
  • Complex Problem-Solving
  • Adaptable

Timeline

Multi Medical Assistant/Referral Specialist

Texas Children
07.2018 - Current

Patient Care Coordinator

East Houston Physicians Group, PA
02.2017 - 07.2018

Medical Assistant /Medical Referral Specialist

Peachtree Medical Clinic
10.2013 - 11.2016

Medical Assisting Certification - Medical Assisting

Remington College Greenspoint

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