Overview
Work History
Education
Skills
Timeline
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Amber Yarmer

Euless,TX

Overview

7
7
years of professional experience

Work History

Office Manager

Texas Vacuum Pumps, LLC
Haltom City, TX
05.2023 - Current
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed office inventory and placed new supply orders.
  • Developed effective communication strategies between departments within the organization.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Maintained confidential records relating to personnel matters.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Created and managed budgets for travel, training, and team-building activities.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office budget to handle inventory, postage and vendor services.
  • Used judgment and initiative in handling confidential matters and requests.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Implemented quality control measures to uphold company standards.
  • Maintained filing system for records, correspondence and other documents.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Office Administrator

FireLife Church
Irving, Texas
09.2017 - 03.2023
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Checked figures and postings for correct entry and proper codes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Filtered emails based on importance and escalated issues to leadership.
  • Created and managed budgets for travel, training, and team-building activities.
  • Greeted visitors warmly upon arrival at the office premises.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Ordered office furniture when necessary following approval from management team.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Processed financial documents, contracts, expense reports and invoices.
  • Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Coordinated meetings, conferences and travel arrangements for staff members.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Produced thorough, accurate and timely reports of project activities.
  • Organized meetings, conferences, travel arrangements and other events as required.
  • Created PowerPoint presentations for internal use or external clients when required.
  • Coordinated and managed daily administrative operations of the office.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Organized monthly staff meetings ensuring agendas were distributed in advance.
  • Organized and maintained filing systems, including electronic databases and records.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Ensured compliance with applicable laws regarding employment practices.
  • Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
  • Created memos, letters and other documents, fostering internal and external communication.
  • Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed household errands and other essential duties.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Irving High School
Irving, TX
05-1998

Some College (No Degree) - Theological Studies & Ministry

Global University
Springfield, MO

Skills

  • Billing
  • Vendor engagement
  • Bookkeeping
  • Travel coordination
  • Facility management
  • Policy and procedure modification
  • Compliance monitoring
  • Regulatory compliance
  • Mail handling
  • Customer service
  • Banking operations
  • Meeting planning
  • Documentation and control
  • Payroll and budgeting
  • Event coordination
  • Financial accounting
  • Financial reporting
  • Budgetary planning
  • Credit and collections
  • Data entry
  • Office management
  • Organizational skills
  • Senior leadership support
  • Scheduling coordination
  • Information protection
  • Clerical support
  • Budget administration
  • Database administration
  • Report writing
  • Scheduling and calendar management
  • Account reconciliation
  • Scheduling
  • Payroll processing
  • Presentation design
  • Clear oral/written communication

Timeline

Office Manager

Texas Vacuum Pumps, LLC
05.2023 - Current

Office Administrator

FireLife Church
09.2017 - 03.2023

High School Diploma -

Irving High School

Some College (No Degree) - Theological Studies & Ministry

Global University

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Amber Yarmer