Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber York

Bradley,IL

Summary

Compassionate and experienced Mental Health Technician with over 9 years in behavioral health and patient care settings. Skilled in de-escalation and implementing behavior support plans. Proven ability to work collaboratively with interdisciplinary teams to improve resident outcomes and deliver person-centered care in high-pressure environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Shapiro Developmental Center
05.2016 - Current
  • Assisted patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
  • Worked closely with the management team to make necessary improvements and meet the needs of the residents.
  • Kept track of each patient on a daily basis.
  • Observed the behaviors and mental status of the patients and alerted management to any unusual or potentially dangerous events.
  • Assigned work areas to employees and scheduled staff breaks.
  • Worked with department managers on a regular basis to resolve issues and improve services.
  • Bathing, dressing, feeding, lifting, and transferring residents were all tasks I assisted with.

Supervisor/Team Lead

Cornerstone Services Inc
02.2013 - 05.2016
  • Held meetings with employees to assess performance and devise improvement strategies.
  • Assigned work areas to employees and scheduled staff breaks.
  • Reported and log daily evaluations
  • Prepared weekly lesson plans
  • Implement behavior development programs and complete documentation, if applicable.
  • Provide counseling and crisis intervention to clients in need of such assistance and guidance.

Certified Nursing Assistant

Home health Care
11.2009 - 12.2012
  • Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
  • Followed nutritional plans, which included purchasing ingredients from local stores to prepare optimal meals.
  • Assisted with mobility by walking and exercising on a regular basis.
  • Entered information into log books, journals, and care plans in order to accurately document and report patient progress.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.

Education

High School -

Joliet Central High School
Joliet, IL
01.2006

Skills

  • Resident observation and safety monitoring
  • Communication and documentation
  • Strategic decision-making
  • Problem resolution
  • Team management
  • Behavioral Intervention Plans (BIP)

Certification

Mental Health Technician I

Mental Health Technician II

CNA

Timeline

Mental Health Technician

Shapiro Developmental Center
05.2016 - Current

Supervisor/Team Lead

Cornerstone Services Inc
02.2013 - 05.2016

Certified Nursing Assistant

Home health Care
11.2009 - 12.2012

High School -

Joliet Central High School

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