Amber Zaragoza
Hockley,TX
Summary
Experienced professional with a strong background in executive support. Adept at efficiently managing complex schedules, coordinating meetings, and safeguarding confidential information. Possessing excellent communication, organizational, and problem-solving skills that ensure smooth office operations. Committed to fostering team collaboration and achieving tangible results, while adapting flexibly to evolving needs and priorities. Known for dependability and resourcefulness, consistently delivering high-quality outcomes.
Overview
16
16
years of professional experience
Work History
Executive Assistant / HR Director
Electrostar LLC
04.2024 - Current
- Acted as a strategic partner to the CEO by proactively managing complex schedules, prioritizing critical meetings, and preparing briefing materials to support high-impact decision-making
- Coordinated cross-functional projects and communications, streamlining executive workflows and ensuring seamless collaboration between departments and external stakeholders
- Oversaw the organization of executive meetings, including agenda setting, minute-taking, and tracking action items, to ensure accountability and follow-through on key initiatives
- Handled confidential information with discretion, managed sensitive communications and strictly adhered to corporate policies and protocols
- Enhanced operational efficiency by implementing process improvements for calendar management, travel arrangements, and document preparation, reducing administrative workload and improving response times
Director of Human Resources
Quality Dialysis
12.2020 - 08.2022
- Spearheaded HR operations with a strategic focus on talent acquisition and retention, achieving a 30% reduction in time-to-hire through proactive sourcing and targeted recruitment campaigns
- Developed and implemented comprehensive performance and engagement programs that boosted overall employee retention by 15%, directly contributing to a stable, high-performing workforce
- Directed compliance initiatives to ensure strict adherence to federal, state, and industry employment laws, safeguarding the organization against legal risks and enhancing its reputation as a compliant employer
- Optimized recruitment processes by analyzing market trends and workforce needs, resulting in a 20% increase in successful placements for hard-to-fill roles across the organization
- Established cross-functional HR partnerships to streamline onboarding, training, and employee relations, enhancing overall organizational efficiency and aligning talent strategy with business objectives
Human Resources Manager
Circle of Living Hope
06.2020 - 11.2020
- Developed and executed innovative talent acquisition strategies that significantly increased candidate quality, resulting in a 30% reduction in hiring timelines and enhancing the overall efficiency of the recruitment process
- Implemented comprehensive Total Rewards programs that improved employee engagement and satisfaction, directly contributing to business growth and retention rates
- Collaborated with senior leadership to align HR initiatives with organizational objectives, ensuring that talent management strategies supported long-term business goals
- Analyzed workforce metrics and employee feedback to identify areas for improvement, driving initiatives that fostered a culture of continuous improvement and operational excellence
Human Resources Generalist
Total Oil Field Equipment and Supply
08.2018 - 01.2020
- Spearheaded benefit administration processes, ensuring alignment with industry market standards while enhancing compliance with regulatory requirements, resulting in improved employee satisfaction and retention
- Pioneered veteran-focused talent initiatives, successfully increasing veteran representation in the workforce by 10%, demonstrating a commitment to diversity and inclusion in hiring practices
- Conducted comprehensive market analysis to benchmark employee benefits against competitors, leading to the enhancement of existing programs that attracted top talent and aligned with organizational goals
- Collaborated with leadership to develop and implement strategic HR policies, improving operational efficiency and reinforcing a culture of accountability and compliance across the organization
- Facilitated training and workshops on benefits programs for employees, enhancing understanding and utilization of available resources, which contributed to a more informed and engaged workforce
Military Eligibility and Benefits Coordinator
Texas A&M Corpus Christi
01.2015 - 05.2018
- Redesigned and optimized benefit processes for veteran students, achieving a 25% reduction in processing times and significantly enhancing service efficiency, thereby improving overall student satisfaction and retention
- Forged strategic partnerships with industry leaders and local organizations to drive hiring initiatives for hard-to-source roles, increasing job placement rates for military-affiliated graduates by 30%
- Launched comprehensive outreach and engagement programs, resulting in a 15% increase in the utilization of veteran benefits and resources, establishing the institution as a model for veteran support and advocacy
Human Resources Manager
Naval Air Station Corpus Christi
04.2013 - 12.2015
- Strategically oversaw logistics operations for critical departments, optimizing resource allocation and enhancing operational efficiency in general engineering, maintenance, tactical, and health services
- Effectively managed high-stakes customer situations with professionalism, resulting in improved service delivery and stakeholder satisfaction
- Coordinated and executed mission-critical projects, delegating assignments to unit members while consistently meeting ambitious operational objectives within strict budgetary and timeline constraints
- Led a high-performing team of 60-100 personnel, implementing advanced training and coaching initiatives that elevated employee performance and drove significant productivity improvements
- Ensured compliance with rigorous audit standards, achieving a 95% accuracy rate during inspections, thereby reinforcing organizational integrity and reliability
- Developed and executed innovative training programs that significantly enhanced staff competencies, contributing to a robust organizational culture of continuous improvement
Human Resources Manager
Marine Corps Base Camp Pendleton
01.2012 - 03.2013
- Navigated complex administrative challenges with discretion and strategic insight, addressing high-priority issues that impacted operational effectiveness
- Spearheaded cost management initiatives that delivered quantifiable results, aligning resource allocation with organizational goals
- Implemented advanced payroll reconciliation tools that improved reporting accuracy and streamlined financial operations, supporting better decision-making
- Led the onboarding process for new employees within time reporting and payroll systems, ensuring seamless integration and compliance with organizational policies
- Developed and enforced administrative policies and procedures that enhanced operational efficiency and established a framework for best practices
Executive Administrative Specialist
Fort Leonard Wood
02.2009 - 12.2011
- Revolutionized office operations by automating processes and managing high-volume correspondence, enhancing communication and operational workflow
- Scheduled and coordinated critical meetings, travel arrangements, and appointments for senior leadership, optimizing executive productivity
- Managed calendars for four senior managers, implementing strategic prioritization to maximize time efficiency
- Created comprehensive organizational systems for contracts, records, and reports, enhancing traceability and compliance across the board
- Directed employee performance evaluations and termination processes, ensuring alignment with organizational standards and legal compliance
- Facilitated training and events, refining document management practices that ensured accuracy and adherence to quality standards
- Mentored and trained administrative teams on new operational processes, fostering a commitment to excellence and customer satisfaction
Education
Bachelor's Degree -
Texas A&M University-CC
Corpus Christi, TX05.2019
Associates of Arts -
Del Mar College
Corpus Christi, TX01.2017
Skills
- Total Rewards Strategy
- Performance Management
- HR Strategy Development
- Organizational Development
- Employee Engagement
- Workforce Development
- HR Compliance
- Compensation and Benefits Administration
- Cultural Development
- Payroll Administration
- Leadership Development
- Administrative Support
- Executive Support
- Office Management
Awards
- Honorable Military service of 8 year in the United States Marine Corps
- Received multiple awards for Professional Achievement in the excellent performance of duties while serving in the United State Marine Corps.
- Became the unit's Master trainer for Suicide Prevention, and the units Instructor Trainer allowing training and creating 5 new Instructors to the unit and helped provide training for the entire 4000 Marines during this tenure.
- Created and implemented the Units Standing Operating Procedure for various billets held.
- Awarded the Navy-Marine Corps Achievement Medal for superior performance during two of The Inspector General of the Marine Corps Inspections received a Note Worthy review for an integral role in the Units Inspection.
- Recognized as Marine of the Quarter from 2008 and 2015 for outstanding performance and team contributions.
Accomplishments
Honorable Military service of 8 year in the United States Marine Corps
• Received multiple awards for Professional Achievement in the excellent performance of duties while serving in the United State Marine Corps.
• Became the unit's Master trainer for Suicide Prevention, and the units Instructor Trainer allowing training and creating 5 new Instructors to the unit and helped provide training for the entire 4000 Marines during this tenure.
• Created and implemented the Units Standing Operating Procedure for various billets held.
• Awarded the Navy-Marine Corps Achievement Medal for superior performance during two of The Inspector General of the Marine Corps
• Inspections received a Note Worthy review for an integral role in the Units Inspection.
• Recognized as Marine of the Quarter from 2008 and 2015 for outstanding performance and team contributions.
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Executive Assistant / HR Director
Electrostar LLC
04.2024 - Current
Director of Human Resources
Quality Dialysis
12.2020 - 08.2022
Human Resources Manager
Circle of Living Hope
06.2020 - 11.2020
Human Resources Generalist
Total Oil Field Equipment and Supply
08.2018 - 01.2020
Military Eligibility and Benefits Coordinator
Texas A&M Corpus Christi
01.2015 - 05.2018
Human Resources Manager
Naval Air Station Corpus Christi
04.2013 - 12.2015
Human Resources Manager
Marine Corps Base Camp Pendleton
01.2012 - 03.2013
Executive Administrative Specialist
Fort Leonard Wood
02.2009 - 12.2011
Associates of Arts -
Del Mar College
Bachelor's Degree -
Texas A&M University-CC
Similar Profiles
Amber ZaragozaAmber Zaragoza
Director of Human Resources & Operations at Electrostar Recovery Solutions LLCDirector of Human Resources & Operations at Electrostar Recovery Solutions LLC
Nora AhmedNora Ahmed
Assistant Manager at ElectrostarAssistant Manager at Electrostar
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Megan BoyumMegan Boyum
Student Professional Nurse (Childbirth Center) at Houston Methodist WestStudent Professional Nurse (Childbirth Center) at Houston Methodist West
Kendall ArgoKendall Argo
Athletic Trainer at Waller ISDAthletic Trainer at Waller ISD