Summary
Overview
Work History
Education
Skills
Timeline
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Amber Zink

Amber Zink

Punta Gorda,FL

Summary

Retail leader with a proven track record of driving revenue growth and enhancing operational efficiencies. Specializes in inventory management and delivering exceptional customer service. Committed to leveraging expertise to boost business performance and increase brand visibility.

Overview

11
11
years of professional experience

Work History

Retail Business Owner

Harborwalk Resort Wear & Zink Outfitters
Punta Gorda, Florida
07.2023 - 08.2025
  • Managed daily operations to ensure seamless store functionality.
  • Developed and executed marketing strategies that attracted new customers.
  • Oversaw inventory management, maintaining optimal stock levels at all times.
  • Trained and supervised staff to elevate customer service standards.
  • Established supplier relationships for quality product sourcing.
  • Analyzed sales data to identify trends, adjusting strategies accordingly.
  • Organized promotional events to enhance community brand visibility.
  • Handled customer inquiries and resolved complaints promptly.

Business Operator

Haborwalk resort wear and Village outfitters
Punta Gorda, Florida
01.2022 - 07.2023
  • Oversaw daily operations of retail apparel and accessories at resort wear store.
  • Trained new employees on effective sales techniques and customer engagement strategies.
  • Supervised staff to deliver exceptional customer service and maintain product knowledge.
  • Organized inventory and managed stock levels for seasonal merchandise.
  • Coordinated promotional events to boost brand visibility in community.
  • Developed eye-catching merchandising displays to attract customers and showcase key products.
  • Resolved customer complaints promptly, enhancing overall satisfaction.
  • Analyzed market trends to uncover new business opportunities.

Lead Buyer

Beneath The Sea
Punta Gorda, Florida
02.2017 - 08.2023
  • Increased company revenue from $600K to $1.4 million through strategic purchasing initiatives.
  • Boosted profit margins from 52% to 61% by optimizing operational efficiencies.
  • Cultivated strong supplier relationships to ensure consistent product availability.
  • Managed purchase orders and tracked delivery schedules for timely product receipt.
  • Analyzed market trends to develop effective purchasing strategies and enhance inventory management.
  • Created comprehensive reports for spending analysis, price comparisons, and inventory management data.
  • Maintained a database of approved suppliers and vendors with performance metrics.

Lead Sales Associate

Anderson Apperal
Punta Gorda, Florida
02.2015 - 02.2017
  • Supervised daily sales operations and customer service initiatives for optimal performance.
  • Trained new associates on product knowledge and store procedures for effective onboarding.
  • Assisted customers with product selection and purchase decisions to enhance satisfaction.
  • Organized merchandise displays to improve visual appeal and accessibility for shoppers.
  • Maintained a clean, organized sales floor environment to promote a positive shopping experience.
  • Received shipments, documented incoming items, and signed off on packages in computer system.
  • Facilitated training sessions for new sales associates to ensure consistency in service.
  • Provided exceptional customer service to address inquiries and resolve issues.

Education

Some College (No Degree) -

Florida SouthWestern State College
Fort Myers, FL

Skills

  • Inventory management
  • Supplier relationship management
  • Sales analysis
  • Goal achievement
  • Sales strategy development

Timeline

Retail Business Owner

Harborwalk Resort Wear & Zink Outfitters
07.2023 - 08.2025

Business Operator

Haborwalk resort wear and Village outfitters
01.2022 - 07.2023

Lead Buyer

Beneath The Sea
02.2017 - 08.2023

Lead Sales Associate

Anderson Apperal
02.2015 - 02.2017

Some College (No Degree) -

Florida SouthWestern State College

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