Amber Zoller
Schenectady,NY
Summary
Dynamic social worker with a proven track record at Ingersoll Assisted Living, specializing in individualized care planning and advocacy for resident rights. Skilled in crisis intervention and fostering emotional resilience through support groups, I effectively collaborate with multidisciplinary teams to enhance client well-being and program effectiveness. Compassionate and dedicated to client success.
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Social Worker
Ingersoll Assisted Living
04.2016 - Current
- Developed individualized care plans to address client needs and enhance overall well-being for roster of 75 clients.
- Facilitated support groups, promoting peer engagement and emotional resilience among residents.
- Conducted assessments to identify social, emotional, and financial challenges faced by clients.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for residents.
- Advocated for resident rights, ensuring access to necessary services and resources within the community.
- Evaluated program effectiveness, recommending improvements based on resident feedback and outcomes.
- Supported clients and families with empathy and compassion during difficult times.
Early Childhood Educator
Maple Leaf Center
06.2010 - 01.2017
- Developed age-appropriate curriculum fostering cognitive and social development in young children for classroom of 12 children.
- Collaborated with parents to create individualized learning plans enhancing student engagement and progress.
- Implemented behavioral management strategies promoting positive interactions and conflict resolution among children.
- Conducted assessments to evaluate children's developmental milestones, ensuring tailored instructional approaches.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
Education
Associate of Science - Human Services
Schenectady County Community College
Schenectady, NY05-2021
High School Diploma -
Niskayuna High School
Niskayuna 06.2003
Skills
- Individualized care planning
- Support group facilitation
- Client assessment
- Multidisciplinary collaboration
- Advocacy for resident rights
- Empathy and compassion
- Crisis intervention strategies
- Case management
- Conflict resolution techniques
- Family counseling techniques
- Individual and group counseling
Certification
- Death doula certification, IAP College - 2025
Timeline
Social Worker
Ingersoll Assisted Living
04.2016 - Current
Early Childhood Educator
Maple Leaf Center
06.2010 - 01.2017
High School Diploma -
Niskayuna High School
Associate of Science - Human Services
Schenectady County Community College