Amber A. Wright
Herriman
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Office Coordinator
The Disaster Company
10.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
Office Manager
MRES Holdings
03.2023 - 10.2023
- Maintained computer and physical filing systems
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Reported to senior management on organizational performance and progress toward goals
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Caregiving
07.2018 - 03.2023
My uncle was in an accident that left him a complete paraplegic. During this time I helped in the transport and care of him from Boise, ID to Denver, CO while we tried to seek the best care. When he was no longer eligible for Craig Hospital in Denver, I moved him in with me until his passing.
Parts Specialist
Landmark Home Warranty
02.2016 - 06.2018
- Review Claim process for accurate information
- Calling contractors for information on diagnosis
- Finding the best pricing and availability for equipment
- Calling vendors for help on stock and specifications
- Calling homeowners to notify them of what was taking place for their claim
- Placing equipment orders for HVAC, plumbing, pool, and appliances
- Notifying contractor of order and pickup number
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Medical Assistant
Utah Physicians Care Center
05.2012 - 05.2015
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Collected and documented patient medical information such as blood pressure and weight
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Medical Front Office Receptionist
Utah Physicians Care Center
09.2011 - 04.2012
- Managed multi-line phone system and pleasantly greeted patients
- Helped patients complete necessary medical forms and documentation
- Organized paperwork such as charts and reports for office and patient needs
- Adhered to strict HIPAA guidelines to protect patient privacy
- Supported office staff and operational requirements with administrative tasks
- Used computer programs and registration systems to schedule patients for routine and complex procedures
- Completed clerical duties and tasks for clinic administration
- Maintained current and accurate medical records for patients
Secretary/Office Assistant
Probuild
11.2010 - 08.2011
- Maintained and updated office records, both digital and physical
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Interacted with customers by phone, email, or in-person to provide information
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Collaborated with various departments to complete assigned tasks
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
- Input data into spreadsheets and databases
- Filing and documenting paper work
- Office organization
- Running credit checks for new accounts
- Managing large accounts
- Daily contact with business partners to provide input to resolve processing exceptions, establish/interpret policy and to develop win/win solutions processing procedures
- Provide overviews of Sales/Settlement to our business partners
- Clear understanding of personnel policies and procedures set forth by department and Company and equally administer these policies to departmental employees
Education
Bingham High School
South Jordan, UT2006
Skills
- Team Bonding
- Report Writing
- Policy and Procedure Modification
- Business Administration
- Written Communication
- Information Protection
- Database Administration
- Credit and Collections
Timeline
Office Coordinator
The Disaster Company
10.2023 - Current
Office Manager
MRES Holdings
03.2023 - 10.2023
Caregiving
07.2018 - 03.2023
Parts Specialist
Landmark Home Warranty
02.2016 - 06.2018
Medical Assistant
Utah Physicians Care Center
05.2012 - 05.2015
Medical Front Office Receptionist
Utah Physicians Care Center
09.2011 - 04.2012
Secretary/Office Assistant
Probuild
11.2010 - 08.2011
Bingham High School
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