Amber Adele Drane-Miller
Topeka
Summary
Dynamic administrative professional with 10+ years of experience delivering high-impact support in fast-paced environments. Renowned for unwavering reliability in tackling complex challenges and juggling multiple concurrent projects, ensuring zero disruptions for stakeholders. Eager to apply a results-oriented mindset and meticulous attention to detail to elevate operational efficiency, foster innovation, and drive team success.
Overview
14
14
years of professional experience
Work History
Trust Administrative Assistant
CoreFirst Bank & Trust
08.2022 - Current
- Empowered trust officers with administrative support and calendar management, freeing focus for client relationship-building and business expansion.
- Fostered client and inter-departmental collaborations via timely responses, driving seamless trust administration and project coordination.
- Cut transaction processing time 20%+ through rigorous verification, streamlined submissions, and innovative operational tweaks.
- Enhanced processes and recordkeeping with data-driven recommendations, improving accuracy, efficiency, and client communications.
- Delivered timely, compliant trust tax statements while optimizing electronic/paper filing systems and mail routing.
- Applied critical analysis to resolve issues, manage deadlines, and boost daily workflows for zero disruptions.
Human Resources Specialist & Business Analyst
KS Army National Guard
08.2011 - 08.2021
- Advised management and staff on HR policies, enforcing federal/state/local compliance and delivering reforms that enhanced workplace culture and reduced legal risks.
- Audited personnel, payroll, and recruitment records routinely, ensuring 100% data accuracy in military dossiers, benefits, and retention files.
- Led large-scale training for 200+ field staff, building skills for peak performance and streamlining inter-departmental communications.
- Led diversity initiatives, building inclusive environments and boosting cultural awareness across teams.
- Acted as exclusive liaison between KS Army National Guard and National Guard Bureau, generating flawless audit reports through statewide data collection under strict deadlines.
- Earned Army Commendation Medal, 2 Army Achievement Medals, and coin from National Guard Bureau Senior Leader for outstanding performance.
Licensed Real Estate Agent
Keller Williams
08.2018 - 08.2019
- Initiate contractual agreements and legal documentation for real estate transactions
- Counsel and provide information to assist clients in articulating wise real estate decisions
- Remain educated on regulations governing local, state, and federal ordinances
- Negotiate on behalf of clients with firm perseverance of client confidentiality
- Exhibit commitment and reliability to clients through consistent and timely communication
Education
Bachelor of Arts - Psychology
Washburn University
Topeka04-2027
Human Resource Specialist Advanced Individual Training -
Adjutant General School
Fort Jackson, South Carolina01.2012
Skills
- Customer relations and communications
- Compliance Auditing
- Training Development & Public Speaking
- Marketing & Advertising
- Workflow Optimization
- Analytical Reasoning
- Calender & File Management
- Confidentiality & Data Protection
- Conflict Resolution
- Meticulous Attention to Detail
- Multitasking & Time Management
Real Estate
(2018-2020) Former Licensed Real Estate Agent with Keller Williams
Timeline
Trust Administrative Assistant
CoreFirst Bank & Trust
08.2022 - Current
Licensed Real Estate Agent
Keller Williams
08.2018 - 08.2019
Human Resources Specialist & Business Analyst
KS Army National Guard
08.2011 - 08.2021
Human Resource Specialist Advanced Individual Training -
Adjutant General School
Bachelor of Arts - Psychology
Washburn University