Amber Nath Ghosh

• Dynamics CRM (2018 - 2025)
• Sales Conversation Intelligence (12/2024 - 1/2025)

- Security Champ - took care of privacy review,

threat model reviews ..

-Tech Stack - AKS / C# / Azure Storage and Security /

• Customer Insights (02/2018 - 01/2025)

- Models and Insights

• Improved software performance by identifying and resolving bottlenecks in the code.
• Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
• Conducted comprehensive code reviews, ensuring adherence to established coding standards and improving overall code quality.
• Championed initiatives aimed at improving internal processes and overall team productivity, ultimately leading to significant reductions in project completion times.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Provided technical support using knowledge of complex technology to solve problems and support new projects.
• Consulted with engineering team members to determine system loads and develop improvement plans.
• Trained new developers and programmers on company standards for design and review.
• Contributed to the architecture design of complex software systems, ensuring scalability and maintainability.
• Collaborated with cross-functional teams to integrate software components seamlessly into existing systems.
• Coordinated deployments of new software, feature updates and fixes.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Tested and deployed scalable and highly available software products.

• Company Overview: Client: Detego Team (Microsoft CSS), USA
• Analyzing the existing setup and usage
• Working on Performance tuning of the warehouse/ cube towards a 24X7 availability
• Working on security implementation in warehouse/ cube
• PM on handling SR/ CR
• Working with Business to find out the bottleneck and planning the performance enhancement on various slowed down areas and maximize the availability of the presentation servers to the end users across the globe
• Come up with strategy on existing sprint model to make the business feel the betterment in each sprint release
• Designing the Global Labor Security / Vendor to Vendor Security implementation in Cube, as phrased by privacy
• Managing the SR/ CR from onsite
• Client: Detego Team (Microsoft CSS), USA
• Mentored junior developers, sharing knowledge and expertise to support their professional growth and development within team.
• Created proofs of concept for innovative new solutions.
• Estimated work hours and tracked progress using Scrum methodology.
• Proved successful working within tight deadlines and a fast-paced environment.

• Company Overview: Client: Microsoft Knowledgeweb team (Search), USA
• Participated in project requirements analysis, scoping, estimation and documentation
• Worked closely with program manager
• Participated in design (both functional and technical) reviews
• Worked on data modeling, ETL development and reporting (scheduling and publishing)
• Involved in configuration management and client handling
• Participated in requirements analysis and authoring functional design documents
• Client: Microsoft Knowledgeweb team (Search), USA
• Build a Meta Model, which drives the entire framework from registering structured / un-structured data sources, defining the ingestion, cleansing and aggregation rules to form and ingest the data to the Data-Mart
• Modeled a framework for registering various application based request on the Data Mart maintained by the Meta Model for scheduled export of data in various formats, mainly xml based reports feeding the various Bing web parts (some in beta and some are upcoming)

• Company Overview: Client: MSR, USA
• Involved in design and part development of the pipeline
• Managed schedule and delivery with MSR program managers
• Managed offshore development / testing team
• Client: MSR, USA
• It was a POC meant for demonstration in the last year November PDC, demonstrating the capability of processing petabyte files (scientific data [seismic and oceanographic]) on HPC using dryad and storing it in relational schema on Azure and allowing office application to hook on to Azure and get the data on specific request from anywhere

• Company Overview: Client: Leading eLearning software vendor, USA
• Participated in project requirements analysis, scoping, estimation and documentation
• Worked closely with product manager
• Participated in design (both functional and technical) reviews
• Worked on data modeling, ETL development and reporting (adhoc, scheduling and publishing)
• Involved in configuration management and client handling
• Participated in requirements analysis and authoring functional design documents
• Onsite/Offshore co-ordination
• Client: Leading eLearning software vendor, USA
• Build a Data-warehouse maintaining the institution across students signoff, enrollment information and henceforth their submissions and gradations
• Also maintained the content alignment data to portray the standard maintenance and also various students activity/ performance over period of time
• Monitoring known at-risk student; discovering student’s might be on risk

• Company Overview: Client: Leading Pharmacy Chain(s), USA
• Participated in project requirements analysis, scoping, estimation and documentation
• Participated in design (both functional and technical) reviews
• Worked on data modeling, ETL development and reporting (adhoc, scheduling and publishing)
• Involved in configuration management and client handling
• Developed Database management module for the product
• Helped in development of the installer (MSI based) and using SharePoint solution framework
• Participated in requirements analysis and authoring functional design documents
• Participated in preparing work break down structures and calculating effort estimates
• Onsite/Offshore co-ordination
• Client: Leading Pharmacy Chain(s), USA
• Build a Data-warehouse maintaining Sales data of all the Stores spread over US and analysis of the same on various dimensions as Store, Carrier, Drugs, and Patient Demography
• An additional system was also built, whose source was the data-warehouse to cope with the needs of various patient compliance programs organized by the pharmacy chain

Apparel Sotware

• Developed reusable components that significantly reduced development effort on multiple projects.
• Enhanced user experience with intuitive interface design and responsive web applications.
• Analyzed proposed technical solutions based on customer requirements.
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
• Collaborated with management, internal and development partners regarding software application design status and project progress.