Amber Hughes
Rancho Santa Margarita,CA
Summary
Results-driven professional with expertise in customer service and team leadership at Nordstrom. Proven skills in sales, promotional strategy implementation, and customer engagement that enhance brand visibility. Strong foundation in marketing principles, ready to leverage interpersonal and promotional skills in [Desired Position]. Excellent communication abilities foster effective collaboration and relationship building.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
CCI Crew
08.2025 - Current
- Engaged customers by delivering product knowledge and brand messaging.
- Assisted in executing promotional events to enhance brand visibility.
- Conducted market research to identify customer preferences and trends.
- Collaborated with team members to maintain product displays and presentation standards.
- Fostered positive relationships with clients to drive repeat business opportunities.
Beauty Business Manager
Nordstrom
01.2023 - 08.2025
- Enhanced customer satisfaction through effective daily operations oversight.
- Optimized product availability by managing inventory levels and sales performance.
- Improved team efficiency by training and mentoring members actively.
- Drove store traffic and revenue growth through strategic promotional initiatives.
- Streamlined operational workflows by coordinating with cross-functional teams effectively.
- Elevated brand presentation with high standards of visual merchandising.
Barista
Paesanos Coffee Stand
04.2023 - 06.2024
- Prepared high-quality espresso beverages using advanced brewing techniques.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Assisted in training new baristas on coffee preparation and equipment operation.
Lead Beertender/Server
District Brewing
01.2022 - 04.2023
- Enhanced guest loyalty through exceptional customer service in fast-paced environments.
- Ensured draft beer systems operated optimally through regular maintenance and troubleshooting.
- Trained staff on bar operations, promoting high service standards and efficiency.
- Coordinated food and beverage pairings with kitchen staff for improved dining experiences.
- Streamlined bar operations, resulting in increased efficiency and satisfied guests.
Education
Cosmetology - Cosmetology
Gene Juarez Academy of Beauty
Mountlake Terrace, WA09-2020
Skills
- Customer service
- Effective communicator
- Exceptional communication
- Customer engagement
- Team leadership qualities
- Relationship builder
- Sales expertise
Timeline
Brand Ambassador
CCI Crew
08.2025 - Current
Barista
Paesanos Coffee Stand
04.2023 - 06.2024
Beauty Business Manager
Nordstrom
01.2023 - 08.2025
Lead Beertender/Server
District Brewing
01.2022 - 04.2023
Cosmetology - Cosmetology
Gene Juarez Academy of Beauty