AMBER L. BULLOCK

Responsible for Intel, Visa & Starbucks for FY 2022. Finished at $23M on a quota of $4M. Transformed two accounts that were on a cancellation and do not call list, and last purchase was in 2017/2018. By working in collaboration with the customers, we now have expanded opportunities for FY2023.

• Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
• Collaborated with customers and asked questions to assess needs and budgets.
• Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
• Generated and executed sales plans in existing customer base to meet profit increase goals.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Exceeded sales goals, increased revenue and facilitated sales.
• Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Increased revenue by $2.7M in 9 Months and projected to achieve all sales goals for 1 year.
• Broadened territories and negotiated successful contracts by seeking out new clients and expanding current clients.
• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
• Determined problem areas and resolved issues related to profitability and business objective achievement.
• Identified client needs, built relationships and overcame objections to drive sales.

Responsible for landing and expanding on premise and cloud technologies, while working directly with C-suite. Created powerful relationships that didn't previously exist. Expanded customers who spent $4M per year with Oracle to over $12M per year within 4 years. My role was to understand customer's business objectives, find pain associated it, lower bottom line expenses and gain executive relationships.

• Creating & Maintaining Executive Relationships
• Monthly vendor management meetings with customer
• Monthly & Quarterly forecasting & business review meetings
• Work closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects
• Maintain routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
• Spend 50% of time traveling to connect with customers and demonstrate products
• Recommend accurate and effective solutions to customers after identifying problems

•Developed customer relationships for over 10 years resulting in high level customer satisfaction, creating trust & delivering positive results

•Implemented managed document services to multiple national accounts, reducing fleet quantity, ensuring compliances are met, all while reducing cost and improving processes

•Conducted onsite customer analysis of delayed or inefficient processes and provided customer with solution and roadmaps for improvements

•Consistently achieved plan and grew business by 15-20% YOY

•Maintain records of all accounts utilizing Salesforce, along with monthly account plans and forecast