Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amber Schaner

Ravenna,MI

Summary

Customer-oriented supervisor with 18 years of management experience focused on shaping a collaborative work environment and overseeing daily operations. Adaptive and deadline-oriented with the capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering business strategies with experience in both the public and private sectors.

Overview

14
14
years of professional experience

Work History

City Clerk/Treasurer

City Of Ferrysburg
10.2022 - Current

Implement and execute everchanging State laws related to treasury, elections and assessing materials.

Review bank statements and general ledger to ensure both daily and monthly settlements are accurate.

Confirm compliance with OSHA laws and submit annual report.

Communicate changes within the city to residents, City Council members as well as members of other boards.

Manage election days from open to close of polls and train election inspectors.

Process Payroll and end of year1099 forms.




Company Consultant

Dickeys Barbeque Pit
04.2021 - 10.2022
  • Company Consultant
  • Implement and create effective standard operating procedures
  • Hire and help train new staff
  • Evaluated customer needs and feedback to drive product and service improvements.

District Manager

Mr. Quick Restaurants
11.2020 - 10.2022
  • Responsible for overseeing and effectively communicating with a staff of 70-100 employees across four locations.
  • Help recruit and find new candidates for employment
  • Conduct Interviews
  • Facilitate Onboarding and Offboarding process’
  • Familiar with Point-of-Sale Programming and Integration
  • Help create and implement company policies and standard operating procedures
  • Review and adjust weekly schedules to help stores reach company goals.
  • Assist in the development and execution of marketing campaigns.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

General Manager

Mr. Quick Restaurants LLC.
09.2009 - 11.2020
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Set schedules for 25 staff members by planning and designating shifts and hours.
  • Balanced company books & paid invoices appropriately.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Ensured accurate food portion to control food costs.
  • Recruited top-notch employees for management and line positions.
  • Ensured accurate records and sufficient supplies by conducting weekly inventories of food, beverages, and other materials.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Organized and oversaw food service training to educate employees on proper food service procedures, productivity strategies, and to meet health code safety regulations.
  • Purchased food and cultivated strong vendor relationships.

Education

BBA - Marketing And Management

Grand Valley State University
Allendale, MI
04.2009

MACRAO Agreement - General Studies

Muskegon Community College
Muskegon, MI
04.2007

Skills

  • Researching skills
  • File Management
  • Data Entry
  • City personnel supervision
  • Office Management
  • Business development
  • Employee scheduling
  • Human resources management
  • Exceptional interpersonal communication
  • Budget administration
  • Inventory management
  • Recipes and menu planning
  • Operations management
  • Staff training/development
  • Organized
  • Efficient multi-tasker
  • Event Planning

Additional Information

ServSafe Certified and ServSafe Allergens Certified

Proficient with Microsoft Outlook, Word, Excel, PowerPoint and SharePoint

Type 70 WPM

Timeline

City Clerk/Treasurer

City Of Ferrysburg
10.2022 - Current

Company Consultant

Dickeys Barbeque Pit
04.2021 - 10.2022

District Manager

Mr. Quick Restaurants
11.2020 - 10.2022

General Manager

Mr. Quick Restaurants LLC.
09.2009 - 11.2020

BBA - Marketing And Management

Grand Valley State University

MACRAO Agreement - General Studies

Muskegon Community College
Amber Schaner