Amber L. Shaw
Marietta,GA
Summary
Purpose-driven professional with experience managing national social impact programs, grantmaking, and community partnerships for a leading sports retail brand. Proven success in leveraging corporate scale to create meaningful community connections, enhance representation and belonging, and drive measurable impact. Passionate about building bridges between businesses and communities through storytelling, strategic giving, and sustainable social change.
Overview
14
14
years of professional experience
Work History
Social Impact, Philanthropy & CR Specialist
PGA TOUR Superstore
09.2019 - Current
- Oversee Social Impact Programming to enhance inclusivity, representation, and belonging.
- Manage the BENEVITY Grant system and reporting for $780,000 annually for our Corporate-led Associate Grant national initiatives.
- Manage regional community relations corporate pillars and act as Brand Ambassador at nationwide events.
- Oversee Social Impact strategy and programming to strengthen inclusivity, representation, and belonging across 80+ locations nationwide.
- Manage $780K annual BENEVITY grant system, including corporate-led and associate-driven giving programs, impact reporting, and compliance.
- Support Associate Resource Groups (ARGs) by coordinating national activations, awareness campaigns, and professional development opportunities in partnership with HR and the Social Impact Council.
- Serve as Brand Ambassador at nationwide community events, representing PGA TOUR Superstore’s values and building meaningful connections with local organizations.
- Lead regional and local activations leveraging store footprint, associate engagement, and community partnerships while maintaining budget oversight.
- Create data-driven reports and human-interest stories highlighting the impact of social impact and community relations efforts to internal and external stakeholders.
- Cultivate partnerships with non-profit organizations to align giving priorities with community needs and expand outreach opportunities.
- Collaborate with Learning & Development to design and deliver high-impact social impact and community engagement training programs.
- Compile and analyze diversity and inclusion data to inform senior leadership decisions and shape corporate strategies.
Industrial Property Administrator
Stream Realty Partners
08.2018 - 08.2019
- Set up and maintained vendor and tenant contact information in database for over 200 people.
- Collected Gross sales and Certificate of Insurance’s from tenants & vendors.
- Followed up on delinquent tenants and coordinated collection procedures.
- Developed, reviewed and submitted property operating and capital budgets.
Property Management Assistant
HNN Atlanta, Inc
09.2015 - 01.2018
- Promptly responded & handled tenant complaints and concerns for over 100 properties.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Organized property inspections and compliance checks, ensuring adherence to safety regulations.
Lead Visitor Services Audience & Civic Engagement
Oakland Museum of California
06.2013 - 03.2014
- Supported OMCA strategic plan, annual priorities, and initiatives.
- Demonstrated leadership, integrity, and professionalism.
- Proposed creative solutions to foster a proactive work environment.
- Promoted a culture of respect and diverse perspectives.
- Assisted ticketing staff with daily reconciliations and processing voids/refunds.
- Processed and delivered over 100k in membership donor funds.
- Scheduled appointments balancing employee availability and customer needs.
Senior Guest Services Manager
Zoo Atlanta
03.2012 - 01.2013
- Scheduled, trained and updated 15 employees, interns and 10 volunteers on daily or permanent changes.
- Acted as service advocate to resolve visitor interests to their approval and the Zoo’s.
- Attend and participate in Green-Team initiatives to endorse awareness of waste reuse and recycle
- Operated computer system by overseeing cash intake, completing voids and balancing deposits
- Assisted in updating and maintaining documents and Admissions Department administration
- Direct Rides & Attractions and operators certifying smooth and safe enjoyment for visitors.
- Managed daily operations, ensuring seamless guest experiences across multiple attractions.
- Coordinated special events, optimizing logistical processes and resource allocation for maximum impact.
Administrative Assistant of Patron Services
Pensacola Museum Of Art
05.2011 - 10.2011
- Handled daily crowd control and security by guardianship of keys and codes to museum.
- Maintained office space, schedule service for equipment and maintain museum office inventory.
- Support for membership mailings and sales, donor letters, grants processing and education.
- Performed accounting tasks related to receiving, recording and bank deposits of all funds.
- Coordinated 5 of the first rental contracts with patrons/vendors and supervising private and public special events.
- Handled exhibitions set-up and breakdown while cataloging our permanent collections.
Education
Bachelor of Arts (B.A - Art History, Criticism and Conservation
Florida State University
Tallahassee, FL2013
Skills
- Public Speaking
- Extremely Self-motivated
- Corporate Social Responsibility
- Grantmaking & Impact Measurement
- Nonprofit Partnerships & Strategic Alliances
- Community Relations & Engagement
- Associate Resource Group Management
- Philanthropy Strategy & Reporting
- Program Design, Activation & Evaluation
- Budget & Vendor Management
- Inclusive Leadership & Belonging
- Stakeholder & Executive Communications
- Data Visualization & Executive Reporting
Accomplishments
Listen & Respond, PGA TOUR Superstore Nov 2021
Put People First, PGA TOUR Superstore August 2023
Include Everyone, PGA TOUR Superstore Feb 2024
Timeline
Social Impact, Philanthropy & CR Specialist
PGA TOUR Superstore
09.2019 - Current
Industrial Property Administrator
Stream Realty Partners
08.2018 - 08.2019
Property Management Assistant
HNN Atlanta, Inc
09.2015 - 01.2018
Lead Visitor Services Audience & Civic Engagement
Oakland Museum of California
06.2013 - 03.2014
Senior Guest Services Manager
Zoo Atlanta
03.2012 - 01.2013
Administrative Assistant of Patron Services
Pensacola Museum Of Art
05.2011 - 10.2011
Bachelor of Arts (B.A - Art History, Criticism and Conservation
Florida State University