Amberlea Thompson

• Sr. Police Administrative Support Specialists perform a variety of administrative and clerical tasks in support of law enforcement and investigative activities within Police Bureau divisions and units. A variety of tasks such as processing reports, providing administrative support and responding to inquiries from the public, officers and others are performed following division, bureau and legal policies and procedures. Sr. Police Administrative Support Specialists are expected to carry out their individual responsibilities with initiative, independence and creativity while exercising sound professional judgment and problem-solving skills.
• Typing letters, forms, reports and legal documents requiring a high level of accuracy.
• Entering or obtaining data on word processing equipment.
• Gathering criminal history information for investigators.
• Explaining policies and/or procedures to citizens; and dealing with victims and/or suspects over the phone and in person.
• Maintaining accurate budget information for city purchases and some SAP processes.
• Skill using independent judgment and experience researching applicable laws, rules and procedures to make decisions and/or recommendations.
• Create and maintain an Excel worksheet for OLCC license and communicate with outside agencies
• Enter information into Access databases for bill tracking and After Action tracking.
• Acting Supervisor during multiple vacations & vacancies in supervisor position.
• I also worked at the Behavioral Health Unit where, as their PASS I was responsible for supporting the unit, setting up meetings with community members, taking notes & disseminating them. I also created & published the unit's quarterly newsletter and processed all the units travel paperwork. I began my Police Administrative Support Specialist duties at the Youth Services Division of the Portland Police Bureau. On top of the above skills I maintained the Division's media page. We also do a number of different events as community outreach throughout the year and I help handle all administrative office duties for these events. They include, but are not limited to: the Bicycle Safety Fiesta, Art Contest, Student Academies, and Summer Camp.

Supervisor: Kehau Searle 503-823-0546

• The Police Desk Clerk provides a variety of support to officers on the street and in a precinct by accessing and providing information as needed. I also provide reception services to the public. I use a multi-line phone system and Police specific databases CAD and ePPDS. I work with MS Office, Outlook and on a limited basis: Excel, Camin, Webleds, eswis, and da-crimes.
• Typical Duties/Examples of Work
• Provides reception services; answers and directs phone calls; greets and directs the public; controls access to the precinct or Justice Center building.
• Provides variety of information, explanations and directions to the public; responds to inquiries; receives and refers complaints.
• Monitors and uses police radios to receive and transmit information; monitors security cameras; monitors office equipment to distribute incoming reports.
• Accesses PPDS, LEDS, computer-aided dispatch and other databases to provide information to officers and the public as appropriate.
• Provides warrant checks for officers, other security agencies and people wanted for crimes who turn themselves in to the precinct; calls officers into precinct as needed to make arrests or take reports.
• Provides a variety of office support functions, such as sorting and routing mail and messages; duplicating materials; monitoring and ordering supplies.
• Maintains files, records and logs; maintains equipment inventories.

Supervisor: LeAnn Barnett 503-823-0097

• I was a temporary letter carrier for the United States Postal Service. I cased mail on a route in the morning and then loaded it into a mail truck. I drove to my assigned destination where I then delivered the mail to businesses and residences. I was required to carry up to 60 pounds per loop. It was a physically demanding job that required me to be mentally alert to mistakes in the mail and make the needed corrections as I traveled to the next address.

Supervisor: Brian Barabin 503-282-0950

• As the District Field Supervisor I was in charge of Oregon, part of Washington and Northern California. I maintained over 200 accounts for nationally recognized companies where I worked closely with over 40 merchandisers. I was in charge of hiring & training of these employees. I worked with MS Office products and regular spreadsheet reports.

Supervisor: Mark Cornelison 509-721-0125

• As a Floor Supervisor I was responsible for overseeing and coordinating many aspects of day to day work flow and retail functions. Also provides functions as the timekeeper/payroll specialist. Independently takes action with respect to day-to-day work flow, general retail floor operations, and security and emergency situations. Provide ongoing performance feedback to staff and works with management team to continually improve staff performance and store operations. Challenges and motivates coworkers to further store and corporate goals. Major decisions are reviewed/approved in advance by the Assistant Manager or Sore Manager. I also purchased New Books, Used Books, Supplies and Toys for the store. I worked in Shipping and Receiving and on the sales floor daily answering phones and working cashiering shifts.
• Essential Functions:
• Supervises day to day activities of employees and book flow, assigning projects, monitoring work flow, and prioritizing work.
• Responsible for timekeeping, processing of payroll, coordinating troubleshooting of payroll systems.
• Understands and conveys timekeeping policies.
• Works with Manager and Assistant Manager on personnel management including hiring and coaching employees. Assists with performance evaluations and progressive discipline.
• Act as point person for departmental situations when no representatives of those departments are on hand.
• Works conjunctive with the Managers and Department Heads to mentor/train employees, acknowledge accomplishments, and contribute to reviews.
• Adjusts daily staffing and shift assignments to best accommodate temporary changes in the needs of the store.
• Acts as an informational resource regarding store operations, processes, and procedures.
• Provides feedback to managers concerning staff performance for evaluation. Security and emergency situations.
• Provides ongoing performance feedback to staff and works with management team to continually improve staff performance and store operations.
• Challenges and motivates coworkers to further store and corporate goals.
• Major decisions are reviewed/approved in advance by the Assistant Manager/Store Manager.

Supervisor: Kirsten Berg 503-225-3906