Amberlee Conwell
Chesapeake,VA
Summary
Skilled talent acquisition professional with deep expertise in sourcing, recruiting, and onboarding top-tier candidates. Proven ability to drive results through team collaboration, strategic planning, and adaptability to changing needs. Known for reliability and delivering high-impact outcomes in fast-paced environments. Enthusiastically attentive to details, processes and most importantly people. Professional people-first, team player with excellent communication skills and a go-getter attitude. Highly effective Human Resources Professional with 14+ years of experience.
Overview
17
17
years of professional experience
Work History
DIRECTOR OF TALENT ACQUISITION
YMCA of South Hampton Roads
01.2023 - Current
- Partner with numerous community partners to ensure we are reaching within our communities to fill roles
- Fostered a collaborative work environment among cross-functional teams, enhancing communication channels during the recruitment process.
- Increased candidate pool quality by implementing targeted recruitment strategies and leveraging social media platforms.
- Incorporated continuous improvement methodologies into the recruitment process, regularly assessing and refining strategies for optimal results.
- Improved time-to-hire by 75% over prior year
RECRUITMENT SERVICE MANAGER
Upwork
01.2021 - 01.2023
- Responsible for the full-cycle recruitment of talent & the account management for clients within three main verticals; Web, Mobile & Software Development, Sales & Marketing, and Design & Creative
- Partnered with leaders of the Enterprise team to source, shortlist, deliver high caliber talent for our largest and highest value clients at scale
- Built and maintained a quality pipeline of 100+ candidates
- Highest sales/trending placement within 3 months of hire
FULL-CYCLE RECRUITER
Upwork Contract
01.2019 - 01.2021
- Managed a team of 8 recruiters who doubles as onboarding specialists
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created digital training courses with interactive videos and required responses for onboarding and training presentations
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
HUMAN RESOURCES MANAGER
Turnify (Formerly TidyHost)
01.2018 - 01.2020
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Responsible for the sourcing and staffing of all roles within 4 markets nationwide.
- Conducted background checks and reference checks and then the onboarding
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
HR ADMIN I
Sentara
01.2016 - 01.2018
- Served as an HR administrator for several roles within multiple hospitals and medical facilities
- 35-50 phone screenings with follow up completed for senior account manager per week
- Partnered with management to ensure SOPs were accurate and current with all processes and procedures
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Assisted with on-boarding process for newly hired employees, which included distribution of all paperwork.
CLIENT SERVICE MANAGER
G6 Genomics
01.2014 - 01.2016
- Developed customized service plans tailored to individual client needs, resulting in increased retention rates.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality outcomes.
- Coached team members on best practices for exceptional customer service, boosting overall performance levels.
- Created customer support strategies to increase customer retention.
HUMAN RESOURCES GENERALIST/HUMAN RESOURCES ACADEMY RECRUITER
Military Sealift Command
01.2008 - 01.2014
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision-making.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Education
MASTER OF SCIENCE - Organizational Development
Western Governor’s University
12.2024
BACHELOR OF SCIENCE - Organizational Leadership
Arizona State University
01.2021
Skills
- HR Metrics and Analytics
- Data-driven decision-making
- Diversity and Inclusion
- Recruitment Marketing
- Onboarding strategies
- Employee Relations
- Candidate Sourcing
- Organizational Development
- Applicant Tracking Systems
- Improving Efficiency
- Business Systems
- Digital Acumen
Websites
Affiliations
- Vice President of Community, The Junior League of Norfolk & Virginia Beach
- Facilitator & Educator for Change Maker's Program, PIN Ministries, Virginia Beach, Va
Professional Development
- Project Inclusion Graduate, United Way of South Hampton DIEB Program
- Diversity, Equity, & Inclusion in the Workplaces Certification, University of South Florida
Timeline
DIRECTOR OF TALENT ACQUISITION
YMCA of South Hampton Roads
01.2023 - Current
RECRUITMENT SERVICE MANAGER
Upwork
01.2021 - 01.2023
FULL-CYCLE RECRUITER
Upwork Contract
01.2019 - 01.2021
HUMAN RESOURCES MANAGER
Turnify (Formerly TidyHost)
01.2018 - 01.2020
HR ADMIN I
Sentara
01.2016 - 01.2018
CLIENT SERVICE MANAGER
G6 Genomics
01.2014 - 01.2016
HUMAN RESOURCES GENERALIST/HUMAN RESOURCES ACADEMY RECRUITER
Military Sealift Command
01.2008 - 01.2014
BACHELOR OF SCIENCE - Organizational Leadership
Arizona State University
MASTER OF SCIENCE - Organizational Development
Western Governor’s University
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