Overview
Work History
Education
Skills
Timeline
Generic

AMBERLEE DEAUSEAULT

South Hadley,USA

Overview

16
16
years of professional experience

Work History

Personal Lines Insurance Agent

Encharter Insurance
09.2019 - Current
  • Developed trusting client relationships by creating Personal insurance programs customized to fit specific needs and offering comprehensive explanations of key features and advantages.
  • Expanded Enchanter's client network by rounding accounts and bringing in new clients
  • Reviewed client coverage annually to identify new risk exposures if anything new recommended additional products.
  • Established information necessary for policy development by interviewing clients, requesting records, and setting up inspections for property.

Retention Specialist, RMV Associate Barkeeper

AAA Pioneer Valley Insurance
09.2018 - 09.2019
  • Generated reports for rounding accounts, contacted and quoted clients for both home and auto
  • Provided quotes for rate increases and non-renewals
  • Processed 2A and LPR's while confirming the reasons they were leaving
  • Ran New Business Weekly reports for quality control while exploring the files to get any expiration dates on previous policies not currently with our agency
  • Proficient in APPILED EPIC, making activities and follow up diaries
  • Quoted previous clients, who left for direct writers, with our Win-back campaign discount.

Dockside Restaurant
06.2014 - 01.2019
  • Plan, organize, and control the operations of a cocktail lounge or bar
  • Supervise the work of bar staff and other bartenders
  • Plan bar menus
  • Quality costumer service
  • Worked as a team with the entire staff to make things go as smooth as possible.

Lead Server

Cracker Barrel Old Country Store
11.2009 - 06.2016
  • Provide services to customers, such as order placement or questions they may have had
  • Being a team player
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Education

Bachelor of Science - Biology, Microbiology

University of Massachusetts
2013

Skills

  • Customer and Personal Service
  • Trained in RMV Services
  • Judgment and Decision Making
  • Hard-working
  • Time Management
  • Dedicated Team Player

Timeline

Personal Lines Insurance Agent

Encharter Insurance
09.2019 - Current

Retention Specialist, RMV Associate Barkeeper

AAA Pioneer Valley Insurance
09.2018 - 09.2019

Dockside Restaurant
06.2014 - 01.2019

Lead Server

Cracker Barrel Old Country Store
11.2009 - 06.2016

Bachelor of Science - Biology, Microbiology

University of Massachusetts

Similar Profiles

CREATE PROFILE
AMBERLEE DEAUSEAULT