Hi, I’m
Amberlee Foley
Syracuse,UT
Summary
Skilled in accurate and efficient data entry and professional customer service skills. Possess strong ability to organize and prioritize tasks effectively. Background in handling confidential information, managing databases and maintaining electronic records/filing systems. Strengths include time management, problem-solving, excellent communication and multitasking capabilities – all of which have contributed to efficiency and confidence in an office setting. Has experience with basic computer systems such as Microsoft, Word, Excell, PowerPoint, Email, and Social Media website content. Can operate a switchboard, common office equipment, and a cash register without error.
Overview
8
years of professional experience
Work History
American Family InsuranceClinton, Utah
Office Data Entry Clerk
06.2006 - 02.2010
Job overview
- Worked full time: 40+ hours per work week.
- Obtained an Utah State Producer’s License within 2 weeks of hire date in order to legally quote, write, and bind insurance policies for Home, Auto, and business.
- Inputted and regularly updated customer’s data from source documents within database system and from changes received by customers.
- All incoming and outgoing mail was done so professionally.
- Screened and regularly answered calls to provide assistance to important clients, other co-workers, and future customers.
- Provided face to face assistance to customers in the office by taking payments, quoting relevant insurance policies, and finding the right answer for all questions.
Ogden/Weber Applied Technology CollegeOgden, UT
Preschool Teacher
11.2004 - 06.2006
Job overview
- Worked part time: 20-30 hours per work week.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children. Including closely supervising outdoor play time to ensure safety regulations were followed.
- Developed lesson plans that encouraged critical thinking skills through fun and creative problem solving.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Mervyn's CaliforniaOgden, Utah
Cashier/Customer Service Representative
10.2001 - 10.2004
Job overview
- Worked part time: 25-35 hours per work week.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit and issued receipts, refunds, credits, and change due back to customer.
- Stocked shelves with merchandise and corresponding shelf price tag in between customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Maintained cleanliness of checkout area including countertops, registers, dressing rooms, and back stock area.
Education
Weber State UniversityOgden, UT
Some College (No Degree) from English, Communications, Creative Writing
10-2004
Ogden Weber ATCOgden, UT
Office Professional II Certification from Business Communications
03-2002
Weber High SchoolPleasant View, Ut
High School Diploma
05-2000
University Overview
- Honor Roll 2 years: Softmore, Junior
- Began College Courses as a Junior
- Member of the Debate team: Softmore
- Ranked in Top 10% of graduating class.
- Graduated 1 year early, all required credits for HSD obtained Junior year.
Skills
- File management expertise
- Process improvement strategies
- Error Detection
- Data Entry
- Bookkeeping
- Mail handling
- Typing manuscripts
- Log Book Maintenance
- Quality Control
- Deadline-oriented
- Customer preferred service
Timeline
Office Data Entry Clerk
American Family Insurance
06.2006 - 02.2010
Preschool Teacher
Ogden/Weber Applied Technology College
11.2004 - 06.2006
Cashier/Customer Service Representative
Mervyn's California
10.2001 - 10.2004
Weber State University
Some College (No Degree) from English, Communications, Creative Writing
Ogden Weber ATC
Office Professional II Certification from Business Communications
Weber High School
High School Diploma
Please Note:
When reviewing my resume you might notice a gap in my employment. My absence is due to my decision to be a stay at home parent and raise my 2 very young children. My child rearing experience has enhanced my talents in leadership, teamwork and prioritization as I managed multiple schedules, trained others, and provided around the clock care. My children are now healthy young adults but my success has left me with extra time and space that I have utilized to prepare for employment. I am now settled, determined and excited to get back into the workforce. I would be happy to elaborate if you have further questions.