Amberlee Perez
Lake Arrowhead,CA
Overview
24
24
years of professional experience
Work History
Labor Compliance Officer
FLAMINGO CONSTRUCTION INC
Burbank, CA
10.2022 - 01.2025
- Company Overview: CONSTRUCTION – UNDERGROUND UTILITIES in CA
- Maintaining compliance within California Public Works requirements
- Key Results:
- Management of company compliance on Public Works projects for a variety of projects in LA County to include (but not limited to): Proper classification of workers, rate & restitution calculations, compliance document production, project 'clean-up', certified payroll, DAS form production and submission, training fund contributions, Trust Fund Contributions and Reporting, Subcontractor Audit and Oversight. Maintained compliance policies and documentation to support audits. Knowledge and experience with LCP Tracker, DIR, Elations, eComply, Labor Compliance Programs, Department of Industrial Relations, Federal Davis-Bacon Act, California Labor Codes, and construction industry practices.
- CONSTRUCTION – UNDERGROUND UTILITIES in CA
Labor Compliance Consultant
CAPSTONE CONSULTING SERVICES
Rimforest, CA
07.2018 - 07.2022
- Company Overview: CONSTRUCTION SUPORT BUSINESS OPERATING in CA
- Providing consultation and document preparation in compliance with California Public Works requirements
- Consultant, 2018 - 2022
- I joined the team with the intent of being part time supportive staff and became full time with a full client roster within two months
- Key Results:
- Management of compliance on Public Works projects for a variety of contractors in all areas of California to include (but not limited to): Proper classification of workers, rate & restitution calculations, document production, project 'clean-up', certified payroll, sub-contractor oversight, DAS form production and submission, training fund contributions
- Maintained compliance policies and documentation to support audits. Knowledge and experience with LCP Tracker, DIR, Elations, Prism, eComply, Labor Compliance Programs, Department of Industrial Relations, Federal Davis-Bacon Act, California Labor Codes, and construction industry practices.
- CONSTRUCTION SUPORT BUSINESS OPERATING in CA
Bookkeeper & Administrative
SPARTAN OFFICE SOLUTIONS, LLC
Running Springs, CA
02.2013 - 12.2018
- Company Overview: CONSTRUCTION BUSINESS OPERATING in CA
- Primarily a Sub-Contractor in the area of finishing construction and specialty government projects
- I formed this business in the field in which my spouse and eldest children work to ensure job security as well as create a 'family-oriented' and more diverse environment that had not been present in this field
- Key Results:
- Developed and managed all bookkeeping systems including payroll via Quick books
- Developed scheduling and logistics processes
- Reviewed contracts & requirements therein
- Tactfully & successfully executed the collections process
- CONSTRUCTION BUSINESS OPERATING in CA
Office Manager
GASPAR / DOCTORS OF PHYSICAL THERAPY
Carlsbad, CA
06.2009 - 09.2010
- Company Overview: San Diego physical therapy group recognized in the community for superior patient care
- Joined the team as an Office Manager in May of 09 to assist in company growth in June of 09
- Key Results:
- Improved AR in my assigned office resulting in significant savings for the company
- Restored and gained patient confidence and satisfaction
- Organized and created systems needed for this once struggling office to be successful
- San Diego physical therapy group recognized in the community for superior patient care
Personal Banker
WELLS FARGO BANK
Austin, TX
06.2006 - 06.2009
- I joined the team as a teller in 06 and worked my way through three promotions up to personal banker in 07
- Key Results:
- Consistent 100% customer service survey scores
- Lead a teller team to success in sales by motivating and assisting the team one on one to fine tune their individual skills as well as create and implement contests and reward systems
- Top in teller sales for the branch
- Responsible for new employee training and orientation
- Set the bar for customer profiling skills, turning service issues into sales opportunities, as well as utilizing that time to build lasting customer relationships
- Student loan and banking expert for the branch
- Great knowledge of business and personal banking products, lending products, financial services, insurances, and investments
Member Service Specialist
NORTH ISLAND CREDIT UNION
Chula Vista, CA
08.2004 - 06.2006
- Recruited in 04 to help a struggling and unorganized team to be successful with recent changes in the organization
- Key Results:
- Trained and coached a 12-member front-line team as well as new members of the organization's float staff on sales, service, efficiency, and relationship-building skills
- Tracked teller performance and authorized bonuses based on performance
- Prepared and delivered performance evaluations
- Imaged and microfilmed branch work
- Managed and scheduled the front-line staff
Operations Manager
WASHINGTON MUTUAL
Spring Valley, CA
09.2001 - 08.2004
- Joined the team as a part time teller in 02 and accepted the offer to manage staff operations in 03
- Key Results:
- Conducted monthly audits on all bank procedures on a monthly basis to ensure compliance with all company and federal regulations
- Monitored staff transactions and communications to ensure efficiency and customer service standards were being met
- I acted as first interviewer for any potential additions to my team
- Responsible for staff evaluations, performance coaching, and terminations
- Motivated and rewarded team members to be successful in sales and service
- Ordered and maintained all supplies
HR Assistant/Front Office
TISCOR
Poway, CA
01.2001 - 09.2001
- I was asked to join the team to run the front office and to assist the HR Specialist with a growing workload
- Key Results:
- Answered and directed all incoming calls
- Maintained and monitored a technical support queue
- Held benefits meetings and orientations
- Acted as benefits administrator for health, supplemental, 401K, and COBRA
- Prepared confidential personnel documents
Education
Some College -
Southwestern College
Some College -
Rio Hondo College
Skills
- LCP Tracker
- EMars
- Prism
- DIR eCPR
- Elation Systems
- LAHD
- LAUSD
- SNOW
- BCA City of LA
- Staff Recruitment & Retention
- Employee Relations
- Benefits Administration
- Project Management
- Research & Development
- Audit
- Collections
- Accounts Payable
- Accounts Receivable
- Orientation & On-Boarding
- Training & Development
- Performance Management
- Counseling
- Team Management
- Office Management
- HR & Payroll Support
- Banking
- Human Resources
- Customer Service
- Business Consulting
- Financial Services
- Office Administration
- Operations Management
References
References available upon request.
Timeline
Labor Compliance Officer
FLAMINGO CONSTRUCTION INC
10.2022 - 01.2025
Labor Compliance Consultant
CAPSTONE CONSULTING SERVICES
07.2018 - 07.2022
Bookkeeper & Administrative
SPARTAN OFFICE SOLUTIONS, LLC
02.2013 - 12.2018
Office Manager
GASPAR / DOCTORS OF PHYSICAL THERAPY
06.2009 - 09.2010
Personal Banker
WELLS FARGO BANK
06.2006 - 06.2009
Member Service Specialist
NORTH ISLAND CREDIT UNION
08.2004 - 06.2006
Operations Manager
WASHINGTON MUTUAL
09.2001 - 08.2004
HR Assistant/Front Office
TISCOR
01.2001 - 09.2001
Some College -
Southwestern College
Some College -
Rio Hondo College