Amberleigh Driggers
Acworth,GA
Summary
Vitamins Assistant Manager with 2 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
6
6
years of professional experience
Work History
Assistant Vitamins Manager
Sprouts Farmers Market
01.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Program Director
Brain Balance Achievement Centers Of Suwanee
09.2022 - 11.2023
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Create and oversee each student’s personalized program.
- Provide monthly progress conferences for parents
- Perform initial assessments on program candidates
Lead Sensorimotor/Cognitive Coach
Brain Balance Achievement Centers Of Roswell
06.2021 - 09.2022
- Worked with clients 4-23 years of age work through a personalized program catered to their specific needs
- Oversaw initial assessments which determine the longevity of the program for each client
- Handled financial documents to ensure no discrepancies were made
- Supervised coaches and ensured that each coach felt confident in their training
- Supervised client's charts to ensure they were getting the proper programming to help them improve cognitive/functional skills
- Collaborated with Directors to ensure programming is running smoothly
- Created a fun and safe working environment for everyone to feel welcomed
Sales Associate
Belk Department Store
06.2018 - 05.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Quoted prices, credit terms and other bid specifications.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GASkills
- Business Administration
- Team Leadership
- Time Management
- Verbal and written communication
- Customer Service
- Google Drive
- Staff Management
- Strategic Planning
- Business Goals
- Scheduling and Coordination
- Employee Relationships
- Inquiry Requests
Timeline
Assistant Vitamins Manager
Sprouts Farmers Market
01.2024 - Current
Program Director
Brain Balance Achievement Centers Of Suwanee
09.2022 - 11.2023
Lead Sensorimotor/Cognitive Coach
Brain Balance Achievement Centers Of Roswell
06.2021 - 09.2022
Sales Associate
Belk Department Store
06.2018 - 05.2021
Bachelor of Science - Psychology
Georgia Southern University