Amberleigh Magallanez
San Ramon,CA
Summary
Proven achiever with extensive experience at Iron Horse Pediatric Dentistry, adept in patient scheduling and dental radiography. Excelled in maintaining high standards of customer service and team collaboration, significantly enhancing patient experience. Skilled in multitasking and time management.
Overview
9
9
years of professional experience
Work History
Registered Dental Assistant
Iron Horse Pediatric Dentistry
2020.12 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Took dental images following strict patient protection rules, applying lead aprons.
- Scheduled and confirmed patient appointments.
Florist
Safeway
2020.04 - 2020.12
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
Teacher Assistant
Kids Country Child Care Center
2016.06 - 2020.03
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted teachers with supervision and care of group of 50 children.
- Attended field trips and was in charge of a group of 14 children.
- Help make monthly calendars with daily activities and meals for children.
- In charge of tracking when children's Medication was expired.
- Handled class records for attendance.
Sales Associate
S&g Carpet And More
2019.04 - 2019.09
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Confirmed appointments and meetings by phone or email.
- Developed strong rapport with customers and created positive impression of business.
Team Member
Rockin' Jump
2015.06 - 2017.08
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Front desk duties including checking in customers, answering phone calls and booking birthday parties.
Education
No Degree - Dental Assisting
Indigo Career College
Danville, CA02.2021
High School Diploma -
Dublin High School
Dublin, CA06.2014
Skills
- Multitasking Competence
- Time Management Capabilities
- Electronic Charting
- Oral hygiene education
- Detail-oriented mindset
- Team Collaboration
- Patient Records Management
- Dental Radiography
- Dental software fluency
- Patient Scheduling
- Customer Service
- Certified in CPR/AED
Timeline
Registered Dental Assistant
Iron Horse Pediatric Dentistry
2020.12 - Current
Florist
Safeway
2020.04 - 2020.12
Sales Associate
S&g Carpet And More
2019.04 - 2019.09
Teacher Assistant
Kids Country Child Care Center
2016.06 - 2020.03
Team Member
Rockin' Jump
2015.06 - 2017.08
No Degree - Dental Assisting
Indigo Career College
High School Diploma -
Dublin High School
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