Summary
Overview
Work History
Education
Skills
References
Timeline
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Amberlina Garcia

Amberlina Garcia

Montebello

Summary

Seasoned Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.

Overview

16
16
years of professional experience

Work History

Director of Operations

Guyou Construction Inc
Riverside
01.2025 - Current
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Analyzed data trends and identified potential risks or opportunities associated with operations.
  • Created policies and procedures for improved workflow processes.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.

Server /Head Bartender

Chili's Bar and Grill
City Of Industry
01.2025 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Kitchen Manager

Chili's Restaurant
Whittier
03.2016 - 01.2020
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Ensured compliance with health and safety regulations.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.

General Manager

Dennys Restaurant
Whittier
11.2009 - 02.2016
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.
  • Scheduled staff shifts and monitored labor costs.
  • Implemented cost-saving measures while maintaining high quality service levels.
  • Created weekly work schedules according to staffing needs.
  • Maintained accurate inventories of food, supplies and equipment.
  • Recruited, trained, and supervised staff members.
  • Inspected dining areas regularly to maintain cleanliness and proper setup.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Analyzed financial statements and prepared budgets for the restaurant.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.

Education

High School Diploma -

El Rancho High School
Pico Rivera, CA
06-2007

Skills

  • Contract negotiation
  • Data analysis
  • Operational strategy
  • Policy development
  • Inventory management
  • Vendor management

References

References available upon request.

Timeline

Director of Operations

Guyou Construction Inc
01.2025 - Current

Server /Head Bartender

Chili's Bar and Grill
01.2025 - Current

Kitchen Manager

Chili's Restaurant
03.2016 - 01.2020

General Manager

Dennys Restaurant
11.2009 - 02.2016

High School Diploma -

El Rancho High School