Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amberly Ethington

Amberly Ethington

Spanish Fork,UT

Summary

Highly personable and detail-oriented business owner and customer service professional with over five years of experience in interpersonal communication, building customer relations and rapport; and detailed computer and office operations. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.

Overview

16
16
years of professional experience

Work History

Cleaning Business Owner

Self-employed
Spanish Fork, Utah
10.2020 - 05.2025
  • Utilized excellent verbal skills to engage clientele in conversation and effectively determine needs and requirements.
  • Trusted to follow through with providing excellent services, and highly recommended by clients.
  • Managed operations budgeting, accounts payable, and accounts receivable and payroll.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Participated in service projects and service auctions to better the lives of others in my community.
  • Created and implemented marketing and advertising strategies to promote strategic growth.
  • Developed business from the ground up with the intent to better the lives of others through cleanliness and connection.

Server & Chef’s Assistant

Riverside Country Club
Provo, Utah
07.2011 - 08.2012
  • Demonstrated ability to create an excellent dining experience for customers.
  • Prepared sandwiches, and breakfast foods.
  • Handled customer complaints effectively and always ensured that customers left with a smile.
  • Performed stocking duties.
  • Maintained clean and professional upscale appearance.

Office Assistant

E-Weddingbands
Provo, Utah
06.2009 - 08.2009
  • Organized, faxed and filed important documents.
  • Packaged and shipped goods.
  • Cleaned office regularly, maintained order and satisfaction of customers and co-workers.

Education

Associate of Arts -

Snow College
01.2011

Skills

  • Skilled in identifying and responding to the needs of clientele and staff in a self-motivated and efficient manner
  • Exceptional attention to detail and organization in day-to-day and overall operations
  • Efficiently solves problems with the company’s vision in mind while catering to the empowerment and well-being of clientele
  • Highly skilled at representing the company and industry in an empathetic, friendly and professional manner
  • Creates a positive, peaceful and comfortable environment for clientele and staff

Timeline

Cleaning Business Owner

Self-employed
10.2020 - 05.2025

Server & Chef’s Assistant

Riverside Country Club
07.2011 - 08.2012

Office Assistant

E-Weddingbands
06.2009 - 08.2009

Associate of Arts -

Snow College