Amberly Shipley

- Performed patient assessments, including vital signs and medical history documentation.

- Maintained clinical records according to HIPAA regulations.

- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.

- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.

- Ensured all medical equipment was functioning properly prior to use.

- Performed quality control measures for accuracy of test results.

- Chart preparation for multiple providers. Ensure schedules are free of errors, and all necessary documents are available in a timely manner.

- Medication requests including prior authorizations, refills, patient assistance forms, and more.

Provides a patient-first mentality while performing clerical tasks proficiently, including patient paperwork within HIPAA guidelines, keeping track of equipment inventory, coordinating patient appointments, working with various insurances, following regulations for resupplies, and handling prescriptions to ensure they meet insurance requirements for billing.
- Proficient knowledge of obstructive sleep apnea, including working with various CPAP machines and equipment.
- Works efficiently within teamwork and independent work and very effective with communication and coordination.

- Maintain cleanliness per food regulation laws.

- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their needs promptly.

- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols.

- Participated in regular staff meetings to discuss improvements in operations, and share feedback from customers.

- Responded effectively to customer complaints or concerns by listening attentively, and resolving issues promptly.

- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.