Microsoft Office Suite
AMBERLY WARD
Guyton,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Facility Administrator
Nestle Health Science
04.2024 - Current
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Provided support and services related to mail and deliveries.
- Assisted with meetings and conference room reservations.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Recruiting Sourer
Citi Trends Corporate Office
03.2023 - 04.2024
- Search for talented and qualified job candidates for current open positions
- Perform reference checks when needed
- Screening candidates
- Ensure that all screening, hiring, and selection processes follow employment laws and regulations
- Identify future hiring needs and proactively source potential hires
- Conducting interviews and filtering candidates for open positions.
- Operated and maintained applicant tracking and candidate management systems.
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Customer Service Representative
Beaufort Jasper Water Sewer Authority (Robert Half)
01.2023 - 03.2023
- Provides complete and accurate information including balance, due date and cutoff dates
- Creates and establishes new accounts as requested or as fees are paid
- Receives and responds to customer calls concerning general questions and customer concerns ensuring that customers are treated in a timely and professional manner
- Conducts collection procedures as needed
- Generates and closes service orders as needed or requested by customers or internally
- Performs related accounting, clerical and customer related activities as assigned.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Front office coordinator
Citi Trends Corporate Office
11.2022 - 01.2023
- Answered phone calls; transferring to designated personnel
- Processed customer information and maintained all records
- Provided customers with information based on specific job inquires
- Aided customer in resolving issues
- Administered drug screening.
- Collect patient and client documents and information upon referral.
- Monitored office supplies by checking inventory and placing orders.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Production Planner Manger
Lummus Corporation
07.2020 - 01.2022
- Coordinate production workflow for one or multiple products
- Monitor jobs to ensure they will finish on time and within budget
- Collaborate with quality control, warehouse and other staff
- Prepare and submit status and performance reports.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
Education
Certified Nursing Assistant - Nursing
What A Blessing Learning Center LLC
Savannah, GA04.2023
High School Diploma -
Effingham County High School
Springfield, GA05.2017
Skills
- Asset Management
- Budget Administration
- Security management
- Equipment set up
- Environmental Compliance
- Work Orders
Software
Communication Skills
Management Skills
Problem- solving skills
Computer literacy
Timeline
Facility Administrator
Nestle Health Science
04.2024 - Current
Recruiting Sourer
Citi Trends Corporate Office
03.2023 - 04.2024
Customer Service Representative
Beaufort Jasper Water Sewer Authority (Robert Half)
01.2023 - 03.2023
Front office coordinator
Citi Trends Corporate Office
11.2022 - 01.2023
Production Planner Manger
Lummus Corporation
07.2020 - 01.2022
Certified Nursing Assistant - Nursing
What A Blessing Learning Center LLC
High School Diploma -
Effingham County High School
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