Amberlyn Valdez
Ranco Cordova,CA
Summary
Coordinated Security Supervisor with 3 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Rancho Cordova, United States
04.2022 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within a secured site.
- Oversaw staff timekeeping entries and reports in WinTeam.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and special events.
Security Officer
Allied Universal Security Services
Rancho Cordova, United States
01.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Store Manager
Vintners Distributors
Sacramento, CA
09.2019 - 01.2020
- Created work schedules according to sales volume and number of employees.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Completed bi-weekly payroll for 8-10 employees with paycom and novatime.
- Directed construction of product displays on promotion period basis, following corporate planograms, promotions and seasonal trends.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reconciled daily sales transactions to balance and log day-to-day revenue with PDI.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Store Manager
Tooley Oil Company
Rancho Cordova, CA
12.2015 - 09.2019
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Established succession planning by training and mentoring 3 associates into leadership positions.
- Reconciled daily sales transactions to balance and log day-to-day revenue with sscs.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Completed bi-weekly payroll for 8-15 employees with paycom.
Store Manager
Vintners Distributors
Citrus Heights, CA
04.2013 - 12.2015
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Reconciled daily sales transactions to balance and log day-to-day revenue with PDI.
- Completed bi-weekly payroll for 8-10 employees with novatime.
- Completed weekly profit and loss performance reports.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
San Juan High School
Citrus Heights, CA06.2001
Skills
- Team leadership and coaching
- Relationship building and management
- Staff management
- Excellent customer service skills
- Access Controls
- Special Event Security
- Active Shooter Training
- Weekly Payroll
- Alarm System Monitoring
- CCTV Expertise
- Safe Work Practices
- Visitor Monitoring
- Skilled in Conflict Resolution
- Vendor management
Timeline
Security Supervisor
Allied Universal Security Services
04.2022 - Current
Security Officer
Allied Universal Security Services
01.2020 - Current
Store Manager
Vintners Distributors
09.2019 - 01.2020
Store Manager
Tooley Oil Company
12.2015 - 09.2019
Store Manager
Vintners Distributors
04.2013 - 12.2015
High School Diploma -
San Juan High School
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